Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Dylan Saldana

Marietta

Summary

Dynamic and results-driven sales professional with proven experience in customer engagement, closing deals, and leveraging IT tools to streamline sales operations. Adept at building client relationships, managing accounts, and providing solutions that meet customer needs. Bilingual in English and Spanish with strong technical skills in Service Desk and ITSM tools.

Highly motivated [Type] Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.

Overview

3
3
years of professional experience
1
1
Language

Work History

Computer Technician

Self Employed Services
01.2023 - Current
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Conducted thorough testing of newly-installed hardware components to ensure compatibility with existing systems.
  • Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
  • Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
  • Enhanced system performance by conducting regular software and hardware updates.

Logistics

Vertex Buildings LLC
12.2024 - 06.2025
  • Generated leads and managed client relationships for residential construction projects.
  • Oversaw project logistics, budgets, and timelines to ensure client satisfaction.
  • Led a team to deliver over 15 projects on schedule with high customer satisfaction.

Assistant Manager

Improve Construction LLC
01.2024 - 07.2024
  • Coordinated material deliveries and schedules to meet client expectations.
  • Maintained consistent communication with clients to ensure satisfaction and repeat business.
  • Enhanced service quality and operational efficiency through process improvements.

Sales Representative

EZ Street Cleaning & Home Services
09.2023 - 01.2024
  • Achieved high sales closure rate through door-to-door and phone outreach.
  • Booked 50+ appointments with strong customer retention.
  • Trained and mentored junior sales reps, increasing team performance.

General Merchandise & Fulfillment

Target
12.2022 - 06.2023
  • Assisted customers with product inquiries, upselling, and cross-selling.
  • Met daily inventory and fulfillment quotas.
  • Provided high-quality customer service in a fast-paced retail environment.

Education

High School Diploma -

Walton High School
Cobb County, GA
05.2022

Skills

  • B2C Sales & Closing Deals

  • Customer Relationship Management (CRM)

  • Client Communication & Empathy

  • Intermediate PC Troubleshooting

  • Microsoft Office Suite

  • Order Management Systems

  • ITSM Software (ServiceNow)

  • Team Training & Supervision

  • Customer Service & De-escalation

    • Strategy development

    Customer assistance

    Product demonstrations

Software

MIcrosoft Suite

Adobe Suite

ServiceNow

Timeline

Logistics

Vertex Buildings LLC
12.2024 - 06.2025

Assistant Manager

Improve Construction LLC
01.2024 - 07.2024

Sales Representative

EZ Street Cleaning & Home Services
09.2023 - 01.2024

Computer Technician

Self Employed Services
01.2023 - Current

General Merchandise & Fulfillment

Target
12.2022 - 06.2023

High School Diploma -

Walton High School

Similar Profiles

CREATE PROFILE
Dylan Saldana