Dymond Mckenzie
Savannah,GA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Memorial Health University Medical Center
08.2023 - 05.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Human Resources Specialist
US Army
04.2014 - 09.2018
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
- Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
- Managed payroll processing and benefits to compensate employees for service rendered.
- Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Developed and coordinated employee training programs to improve productivity and performance.
Cashier
Boston Market
04.2013 - 03.2014
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Retail Sales Consultant
JCPenney
10.2011 - 04.2012
- Boosted sales revenue by implementing effective sales strategies and streamlining the sales process.
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales and customer satisfaction through personalized servicing.
- Participated in promotional events to engage potential customers and showcase store offerings.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided constructive feedback on product selection based on customer preferences which led to higher overall satisfaction rates among clientele.
Education
Prelicensure Certification - Real Estate
Kaplan College - Columbus
Columbus, OH08.2024
Bachelor Of Business Administration - Real Estate Development
American Military University
Charles Town, WV12.2024
Associate Of Applied Arts - Real Estate Studies
American Military University
Charles Town, WV05.2023
Certification - Human Resources Training
Army Human Resources School
Fort Jackson, SC09.2014
Skills
- Customer Service
- Active Listening
- Critical Thinking
- Computer Proficiency
- Microsoft Office Suite
Certification
- CMA - Certified Medical Assistant
Timeline
Medical Assistant
Memorial Health University Medical Center
08.2023 - 05.2024
Human Resources Specialist
US Army
04.2014 - 09.2018
Cashier
Boston Market
04.2013 - 03.2014
Retail Sales Consultant
JCPenney
10.2011 - 04.2012
Prelicensure Certification - Real Estate
Kaplan College - Columbus
Bachelor Of Business Administration - Real Estate Development
American Military University
Associate Of Applied Arts - Real Estate Studies
American Military University
Certification - Human Resources Training
Army Human Resources School
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