Earnia Jackson
Lawrenceville
Summary
Dynamic professional with expertise spanning youth development, program coordination, and client services. Experienced in supervising and mentoring young people, planning enrichment activities, and collaborating with educators and families to drive positive outcomes. Background also includes project management, estimating, and insurance sales-demonstrating versatility in managing complex workflows, analyzing data, and building lasting relationships. Known for high energy, adaptability, and ability to excel in fast-paced, people-centered environments. Passionate about making a meaningful impact, whether supporting youth success or delivering operational excellence
Experienced in program support and youth enrichment, with a background in client assistance and mentorship. At American Health Marketplace, managed high-volume client interactions while ensuring compliance with regulations and maintaining detailed records. Developed and implemented educational programs tailored to youth needs, fostering personal development through academic support and life skills workshops. Established positive relationships with stakeholders to enhance youth engagement and program effectiveness.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Agent
American Health Marketplace
02.2024 - 10.2025
- At American Health Marketplace, I specialized in assisting clients with selecting and enrolling in life and health insurance plans, as well as supplemental policies including dental, vision, and accident coverage.
- I conducted needs assessments to recommend the most suitable products, explained policy benefits and coverage options in clear terms, and guided clients through the entire enrollment process.
- Working remotely, I managed a high volume of inbound and outbound calls, maintained detailed customer records, and ensured compliance with state and federal insurance regulations.
- I consistently met performance goals, provided excellent customer service, and built long-term client relationships through trust, transparency, and product knowledge.
Program Support / Youth Enrichment Coordinator
Bridge That Connects INC.
Atlanta
01.2019 - 11.2024
- Provided direct supervision and mentorship to youth participants, creating a safe, engaging, and supportive environment conducive to learning and personal development.
- Developed and implemented enrichment activities and educational programs tailored to youth needs, including academic support, life skills workshops, and recreational activities.
- Delivered one-on-one and small group academic tutoring assistance to students struggling with coursework, adapting teaching methods to individual learning styles.
- Coordinated daily program operations including snack service, meal distribution, and special events, ensuring smooth execution and positive participant experience.
- Maintained positive relationships with program managers, educators, parents, and community partners to support holistic youth development and family engagement.
- Served as a positive role model for youth participants, demonstrating professionalism, empathy, and commitment to student success.
- Ensured compliance with safety protocols and organizational standards while working in fast-paced, high-energy environments with multiple priorities.
- Tracked participant attendance, progress, and outcomes, preparing reports to demonstrate program impact and identify areas for improvement.
Estimator/Project Manager
RHS CONSTRUCTION LLC
Buford
08.2020 - 08.2023
- Prepared detailed cost estimates for residential and commercial construction projects, including labor, materials, equipment, and subcontractor pricing.
- Interpreted architectural and engineering drawings, project specifications, and addendums to develop accurate quantity takeoffs using industry-standard estimating software.
- Collaborated with project managers, architects, subcontractors, and vendors to clarify project requirements and secure competitive pricing.
- Analyzed subcontractor bids, identified scope gaps, and ensured alignment with project plans and contract documents.
- Developed and maintained historical cost data to improve estimating accuracy and support future bidding strategies.
- Assisted in developing value-engineering options to keep projects within client budgets without compromising quality.
- Participated in bid reviews, prepared final bid packages, and supported contract negotiations.
- Monitored market pricing trends, material availability, and construction cost indicators to update estimates accordingly.
- Ensured all estimates complied with company standards, safety requirements, and client expectations.
Data Entry/Account Administrative Representative
Get Right To Ya Trucking
Atlanta
07.2019 - 08.2020
- Performed administrative tasks and assisted in executing business solutions.
- Successfully entered data into company database and validated the accuracy of valuable company information.
- Used and analyzed data from automated information aggregators to update the database.
- Generated data reports, enter company findings into the database and perform backups.
- Supported data entry across departments as requested, switching promptly to new projects.
Education
DIPLOMA -
Hope High school
Milwaukee, WIBachelor of Science -
Cardinal Stritch University
Milwaukee, WISkills
- Youth mentorship
- Program development
- Curriculum design
- Academic support
Certification
Life & Health Insurance License
Personal Information
- Willing To Relocate: Anywhere in FL
- Authorized To Work: US for any employer
Timeline
Insurance Agent
American Health Marketplace
02.2024 - 10.2025
Estimator/Project Manager
RHS CONSTRUCTION LLC
08.2020 - 08.2023
Data Entry/Account Administrative Representative
Get Right To Ya Trucking
07.2019 - 08.2020
Program Support / Youth Enrichment Coordinator
Bridge That Connects INC.
01.2019 - 11.2024
DIPLOMA -
Hope High school
Bachelor of Science -
Cardinal Stritch University