Eboni Gray
Macon
Summary
Demonstrates strong verbal communication and team leadership abilities, fostering a collaborative environment. Proven track record in maintaining records and ensuring safety protocols, enhancing operational efficiency and resident well-being. Experienced with administrative tasks, encompassing data entry, scheduling, and documentation. Utilizes effective communication and organizational abilities to support office functions. Knowledge of office software and procedures, ensuring efficient workflow and task completion.
Overview
7
7
years of professional experience
Work History
Juvenile Correctional Officer
Macon YDC
03.2024 - 02.2025
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
- Assisted in the development of individualized treatment plans tailored to each offender''s needs and progress.
- Responded effectively to emergencies or crises situations, prioritizing safety and well-being of all residents and staff members.
- Served as a positive role model by demonstrating strong work ethic, integrity, and respect towards others within the correctional setting.
Night Shift Lead
Five Below Distribution Center
03.2021 - 03.2024
- Ensured smooth handover between shifts by maintaining clear communication channels with day shift leads.
- Maintained a safe work environment by enforcing safety protocols and conducting regular inspections.
- Oversaw maintenance schedules for equipment used during the night shift, minimizing downtime due to breakdowns or repairs while maximizing operational efficiency.
- Resolved conflicts among team members, fostering a respectful and collaborative work atmosphere.
Office Clerk
Gilmer
01.2018 - 03.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
Education
Associate of Science - Business
Albany State University
Albany, GA05-2018
Skills
- Patience and empathy
- Professional boundaries
- Employee training
- Verbal communication
- Staff management
- Data management
- Maintaining records
- Data entry
- Team leadership
- Problem-solving
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Time management
- File management
- Telephone and email etiquette
Timeline
Juvenile Correctional Officer
Macon YDC
03.2024 - 02.2025
Night Shift Lead
Five Below Distribution Center
03.2021 - 03.2024
Office Clerk
Gilmer
01.2018 - 03.2021
Associate of Science - Business
Albany State University
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