EBONY DAVIS
Global Personnel Solutions
Augusta
13
years of professional experience
Professional educator with a strong background in developing and implementing an engaging curriculum. Adept at fostering a collaborative learning environment that encourages student growth and achievement. Skilled in classroom management, lesson planning, and adapting to diverse educational needs. Known for reliability and flexibility, ensuring smooth and effective teaching operations.
Experienced with curriculum development, ensuring educational content meets all necessary standards and engages students. Utilizes range of teaching methods to address different learning styles, promoting well-rounded understanding of subjects. Strong understanding of classroom management techniques to maintain a productive and respectful learning environment.
Work History
Security Officer
2 Years 1 Month- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify hazards, ensuring safety protocol compliance and safeguarding personnel and property.
- Responded promptly to incidents, enforcing protocols and coordinating with law enforcement.
- Trained new security personnel on procedures and emergency response techniques, enhancing team readiness and effectiveness.
- Maintained accurate logs of daily activities, incidents, and observations, supporting accountability and informed incident reporting.
Paraprofessional
1 Year 8 Months- Developed lesson plans that increased student engagement and participation.
- Facilitated group activities that fostered teamwork and social skills among students.
- Collaborated with parents to strengthen support for children's academic and emotional development.
- Mentored junior staff, providing guidance on classroom management techniques.
- Trained volunteers in child supervision practices and safety protocols for activities.
- Organized community events that boosted student involvement and fostered club engagement.
Substitute Teacher
1 Year 6 Months- Facilitated engaging classroom activities, promoting student participation and academic achievement.
- Adapted lesson plans to accommodate diverse learning styles and classroom dynamics.
- Managed classroom behavior effectively, fostering a positive learning environment.
- Collaborated with full-time teachers to align lesson delivery and support student learning objectives.
- Provided individualized support to students with varying needs, enhancing their educational experience.
- Mentored new substitute teachers, providing guidance on effective classroom management techniques.
Teacher Assistant
1 Year 10 Months- Supported individualized learning by adapting resources for diverse student needs.
- Assisted lead teacher in implementing lesson plans and classroom activities.
- Facilitated parent-teacher communication to enhance understanding of student progress.
- Monitored student behavior to encourage positive interactions and effective conflict resolution.
- Mentored new teacher assistants, sharing best practices for improved classroom management.
- Mentored new teachers' assistants, sharing best practices for classroom management.
Customer Representative
4 Years 1 Month- Handle customer inquiries, complaints, billing questions and payment extension/service requests.
- Ability to interpret EOBs and follow up on denied claims with all insurance companies.
- Calmed angry callers, repaired trust, located resources for problem resolution, and designed optimal solutions.
- Supported collections on delinquent patient payments, aiding in recovery efforts.
- Ability to interpret EOBs and follow-up on denied claims with all insurance companies.
- Greeted callers and transferred them to appropriate departments.
- Greeted callers, transferred and placed them on hold as needed to ensure efficient communication.
- Collaborated with team members to achieve common goals. and in a self-directed environment.
- Provided on-the-floor support to team members, answering questions and assisting during busy periods, including handling escalated calls.
Education
High School Diploma - Human Resource Specialist
- Military 2011-2018
- Human Resource Specialist from the United States Army
- Relevant Coursework: CPR/First Aid Certified
- Mandated Reporter Certification 2024
Skills
Security monitoring
Incident management
Security planning
Surveillance techniques
Incident reporting
Situational awareness
Conflict resolution
Emergency preparedness
Stakeholder engagement
Crisis management
Emergency response training
Monitoring strategies
Special needs advocacy
Special needs support
Team collaboration
Social skills development
Timeline
Security Officer
Global Personnel Solutions
07.2024 - CurrentRead More
Paraprofessional
Tutt Middle School
09.2022 - 05.2024Read More
Substitute Teacher
Murphy Middle School
08.2019 - 02.2021Read More
Teacher Assistant
Childcare Network
10.2017 - 08.2019Read More
Customer Representative
Teleperformance
05.2013 - 06.2017Read More
Academy of Richmond County Augusta
High School Diploma from Human Resource Specialist
Read More