Ebony Hayes
McDonough
Summary
Detail-oriented warehouse worker with expertise in forklift operation, inventory management, and safety protocols. Committed to optimizing workflow and maintaining a secure environment, ensuring efficient order fulfillment and adherence to safety standards.
Overview
10
10
years of professional experience
Work History
Warehouse Worker
Target
05.2024 - Current
- Operated warehouse equipment to efficiently receive and process incoming shipments.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Collaborated with team members to optimize workflow and ensure timely order fulfillment.
- Implemented safety protocols, contributing to a secure working environment for all staff.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Detention Officer
Henry County Sheriff's Office
05.2022 - 01.2024
- Monitored inmate behavior to ensure safety and security within detention facility.
- Conducted thorough searches of inmates and property to prevent contraband entry.
- Assisted in inmate classification and housing assignments based on behavioral assessments.
- Responded promptly to disturbances, maintaining order and de-escalating conflicts effectively.
- Maintained accurate documentation of incidents, ensuring compliance with legal standards.
- Collaborated with mental health professionals to address inmate psychological needs effectively.
- Implemented security measures that improved overall facility safety procedures and protocols.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Processed inmates by taking photographs and fingerprints.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Supervised and controlled behavior of 70+ inmates.
- Managed CCTV (multiple screens at one time)
Assistant Store Manager
Dollar General Store
10.2017 - 05.2022
- Supervised daily operations to ensure efficient workflow and optimal store performance.
- Trained and mentored staff, fostering a collaborative team environment and enhancing productivity.
- Implemented inventory management strategies to maintain stock levels and reduce shrinkage.
- Developed sales plans based on market trends, driving revenue growth through strategic promotions.
- Analyzed customer feedback to improve service quality and enhance overall shopping experience.
- Managed scheduling and payroll processes, optimizing labor costs while meeting staffing needs.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Created and maintained safe and secure work environments for employees.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed CCTV
Warehouse Associate
Home Depot
03.2020 - 01.2022
- Operated forklifts and pallet jacks for efficient material handling and inventory management.
- Received, inspected, and organized incoming merchandise to maintain optimal stock levels.
- Collaborated with team members to streamline order fulfillment processes and reduce lead times.
- Trained new associates on safety protocols and operational procedures to ensure compliance.
- Implemented warehouse organization strategies that improved accessibility of products for quicker retrieval.
- Assisted in maintaining cleanliness and safety standards throughout the warehouse environment.
- Participated in regular team meetings to discuss workflow improvements and operational challenges.
- Consistently lifted materials weighing as much as 65 pounds.
- Worked safely around moving machinery.
- Assisted in training new hires, sharing best practices and providing support for their integration into the team.
- Drove forklifts, pallet jacks and other equipment to move materials.
Security Officer
Allied Universal Security Services
09.2015 - 03.2021
- Monitored premises to prevent theft, vandalism, and illegal activity.
- Conducted regular patrols to ensure safety and security of property and personnel.
- Responded promptly to alarms and emergency situations, coordinating with law enforcement as needed.
- Trained new security personnel on protocols and emergency procedures to enhance team effectiveness.
- Implemented incident reporting procedures to document events accurately and maintain compliance standards.
- Collaborated with management to develop strategies for improving safety measures across facilities.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Managed CCTV
Education
No Degree - Criminal Justice
Bellevue University
Bellevue, Nebraska, NE09-2027
No Degree - Medical Assistant
UEI
Morrow, GA03-2018
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Problem-solving
- Pallet jack handling
- Shipping and receiving
- Punctual and dependable
- Inventory management
- Data entry
- Forklift operation
- Safety protocols
- Basic mathematics
- Forklift operations
- Safety training
- Health and safety regulations
- Microsoft Excel
- Inventory audits
- Multitasking and organization
- Time management
- Microsoft outlook
- Verbal and written communication
- Critical thinking
- Decision-making
Timeline
Warehouse Worker
Target
05.2024 - Current
Detention Officer
Henry County Sheriff's Office
05.2022 - 01.2024
Warehouse Associate
Home Depot
03.2020 - 01.2022
Assistant Store Manager
Dollar General Store
10.2017 - 05.2022
Security Officer
Allied Universal Security Services
09.2015 - 03.2021
No Degree - Criminal Justice
Bellevue University
No Degree - Medical Assistant
UEI