Ebony Howell
Atlanta
Summary
I am a highly driven and self-motivated fashion professional with a natural ability to build meaningful connections and deliver strong sales results. My passion for luxury retail fuels my continuous growth in the industry, allowing me to refine my expertise as a dynamic sales and styling specialist. With over five years of experience in high-end retail, I am committed to cultivating lasting client relationships that drive sales and brand loyalty. My strong communication and interpersonal skills enable me to create exceptional shopping experiences, and I am eager to contribute to a team that values excellence and innovation.
Overview
12
12
years of professional experience
Work History
Luxury Sales Associate/Client Advisor
Burberry
05.2022 - Current
- Consistently ranked as a top 3 sales performer in-store for 3 consecutive years,generating over $1M in sales.
- Maintain a 35% client retention rate,fostering strong,long term relationships and build brand loyalty.
- Drive sales through strategic outreach initiatives ,with curated fit sessions alongside the sales team.
- Meet and exceed monthly sales goals target with 30% increase in sales vs LY
- Deliver exceptional customer service experience ensuring an elevated shopping experience for every client.
Sales Associate
Aldo
08.2015 - 12.2019
- Drove sales by actively engaging with customers,utilizing suggestive selling techniques,and demonstrating in-depth product knowledge.
- Assists with inventory management,including receiving, stocking and organizing merchandise.
- Built and maintained strong client relationships by keeping customers informed about exclusive sales,new arrivals,and personalized recommendations.
- Provided exceptional customer service,ensuring a seamless shopping experience.
Sales Associate
Bakers Shoes
11.2012 - 08.2015
- Delivered a personalized shopping experience,assisting customers in selecting shoe and accessories tailored to their needs.
- Consistently met 100% of annual sales goals and store quotas,contributing to overall revenue growth.
- Provided exceptional customer service,ensuring a seamless and enjoyable shopping experience.
- Managed opening and closing procedures,ensuring store readiness and security.
- Operated the POS system,efficiently handling cash,credit,debit,and check transactions.
Education
associate's degree - business administration
Atlanta Metro. State College
12.2024
Skills
- Strong Attention to Detail
- Styling & Product Knowledge
- Entrepreneurial Mindset
- Relationship Building
- Team Collaboration
- Sales and Clienteling
Timeline
Luxury Sales Associate/Client Advisor
Burberry
05.2022 - Current
Sales Associate
Aldo
08.2015 - 12.2019
Sales Associate
Bakers Shoes
11.2012 - 08.2015
associate's degree - business administration
Atlanta Metro. State College
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