Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Ed Fiala
Open To Work

Ed Fiala

Tiger

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

SupervisorFood and Beverage Supervisor

Work Type

Full Time

Location Preference

On-SiteHybrid
Location: Tiger, GA
Open to relocation: Yes

Summary

Dynamic professional with extensive experience at Ingles Markets Inc., excelling in customer service and operational efficiency. Proven ability in payment processing and sales training, fostering positive client relationships. Adept at data-driven decision making, enhancing service delivery, and optimizing inventory management to ensure product availability and customer satisfaction.

Overview

22
22
years of professional experience

Work History

Customer Service Cashier

Ingles Markets Inc.
Clayton
04.2016 - 04.2026
  • Handled cash, card, and check transactions to finalize customer purchases.
  • Executed customer service functions, supporting product ordering and ensuring adequate supply levels.
  • Maintained cleanliness and organization, promoting a welcoming environment for customers.
  • Performed various duties to streamline store operations and improve customer experience.

General Maintenance Agent

Self employed
07.2013 - 03.2016
  • Delivered handyman services such as electrical work, carpentry, and lawn care across multiple locations, enhancing client satisfaction.
  • Based in Tiger, GA, providing local handyman services.
  • Exhibited respect and friendliness in client interactions, fostering positive relationships.
  • Organized and detail-oriented with a strong work ethic.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Managed safe handling of diverse cleaning products and solutions, ensuring compliance with safety standards.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.

Deli Associate/ Evening Supervisor

Ingles Markets Inc.
11.2009 - 06.2013
  • Supervised evening staff, ensuring smooth operations and high service quality.
  • Resolved customer issues, enhancing service delivery and operational effectiveness.
  • Customer service, food prep, cooking rotisserie tending, product packaging.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Ordering and stocking deli product supplies and consumables, maintaining stockroom, coolers, and freezers.
  • Restocked supplies and prepared additional ingredients during downtime.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Monitored product dates, rotated stock, and followed storage procedures to prevent food spoilage.
  • Clayton, GA. (706) 782-3365

Receiving & Replenishing Associate

Wal-mart
03.2007 - 11.2009
  • Managed inventory levels and restocked shelves, ensuring consistent product availability.
  • Optimized storage space with well-organized backstock areas and clear labeling systems.
  • Monitored and organized workspace, enhancing operational efficiency.
  • Assisted customers with inquiries and navigation throughout the store.
  • Collaborated with team members to maintain cleanliness standards, supporting a positive store environment.

Mixing Operator /Maintenance Technician

Bradley Industrial Chemicals Inc.
Nashville
10.2004 - 01.2007
  • Installed and maintained pressure washer systems to ensure optimal performance.
  • Troubleshot equipment malfunctions, minimizing downtime and maintaining consistent output.
  • Conducted routine maintenance checks to enhance machinery reliability and extend lifespan.
  • Mixed and packaged chemicals to support efficient production processes.
  • Delivered and refilled industrial containers at client sites.
  • Tested titration of chemical tanks for ideal pH and balance ratios.
  • Assisted in manufacturing pressure washers and accessories on the assembly line.
  • Provided customer assistance at service desk to address inquiries.

Education

High school -

Greenfield High school
Greenfield, WI
06-1967

Electronic engineering

DeVry Institute
Decatur, GA
02-1993

Skills

Sales training and development

Payment processing systems

E-commerce management

Competitor analysis and insights

Data-driven decision making

Competitive pricing strategies

Timeline

Customer Service Cashier

Ingles Markets Inc.
04.2016 - 04.2026

General Maintenance Agent

Self employed
07.2013 - 03.2016

Deli Associate/ Evening Supervisor

Ingles Markets Inc.
11.2009 - 06.2013

Receiving & Replenishing Associate

Wal-mart
03.2007 - 11.2009

Mixing Operator /Maintenance Technician

Bradley Industrial Chemicals Inc.
10.2004 - 01.2007

High school -

Greenfield High school

Electronic engineering

DeVry Institute
Ed Fiala