EDEL FLYNN
Atlanta
Summary
Developed key skills in fast-paced sales environment, including team leadership, strategic planning, and customer relationship management. Proven ability to drive sales growth and enhance team performance. Looking to transition these skills into new field, contributing to dynamic and results-oriented team.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations and Sales Manager
Crazy Kravings Vending
03.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
Sales Associate
Xfinity by Comcast
05.2022 - 10.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Technical Sales Representative
Asurion
02.2020 - 04.2022
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
- Continuously improved personal knowledge of evolving technologies through self-directed learning initiatives.
- Championed new product lines by educating customers on features, advantages, and applications relevant to their businesses.
- Consistently surpassed sales targets through strategic account planning and effective time management.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
Education
Certificate - Education
University of Denver
Denver, COBachelor of Arts - Education
University of Technology, Jamaica
Kingston JamaicaSkills
- Sales expertise
- Client relationship management
- Strategic planning
- Sales operation
- Persuasive negotiations
- Prospecting skills
- Continuous improvements
Certification
- Frontline Manager Leadership Essential University of Denver December 2024
Timeline
Operations and Sales Manager
Crazy Kravings Vending
03.2024 - Current
Sales Associate
Xfinity by Comcast
05.2022 - 10.2023
Technical Sales Representative
Asurion
02.2020 - 04.2022
Certificate - Education
University of Denver
Bachelor of Arts - Education
University of Technology, Jamaica
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