Edgar Garcia

• Team Management: Effectively directed and managed a diverse team of over 100 employees, spanning various departments including Shipping and Receiving, Order Fulfillment, Logistics, Drivers and Delivery, Fleet and Safety, Customer Service, Merchandising, and Loading Operations.
• Operational Efficiency: Enhanced company profitability by minimizing overtime and waste, optimizing efficiencies, streamlining staff training, bolstering staff motivation, and maximizing storage space utilization. Additionally, improved safety protocols, leading to fewer accidents and workers' compensation claims. Applied proactive measures to preempt potential issues, resulting in an enhanced company reputation and desirability as a workplace.
• Talent Acquisition: Led robust recruiting and hiring processes, often maintaining full staff capacity for extended periods of up to 1.5 months.
• Employee Retention: Implemented effective measures that improved employee retention rates, at times maintaining stable staffing levels for several months.
• Financial Management: Oversaw payroll, seasonal bonuses, driver delivery commission reports, order fulfillment productivity bonuses, safety violations and deductions, overtime reports, and approval of employee reimbursements.
• Vendor Relationship Management: Cultivated and sustained productive relationships with external vendors and suppliers.
• Workforce Management: Efficiently managed relationships with temporary staffing agencies, ensuring optimal workforce distribution throughout seasonal shifts.
• Process Optimization: Streamlined product placement along the loading conveyor, significantly reducing loading times.
• Policy Development: Instituted company-wide policies and protocols, resulting in uniform implementation across all three statewide branches.
• Leadership Coaching: Conducted coaching and disciplinary measures for all managerial and supervisory staff.
• Delivery Expansion: Instrumental in expanding delivery capacities and capabilities by 90%.
• Leadership Training: Led comprehensive training programs for new managers and supervisors.
• Inventory Management: Devised and implemented effective inventory management and control systems. Monitored stock levels, conducted periodic audits, and produced inventory reports for senior management. Ensured rotation of stock to preserve product freshness and quality.

As a Sales Account Executive for the largest bilingual publication covering Charleston, Bluffton, Hilton Head, and Savannah, I utilized my adaptability and resourcefulness to excel in a client-facing role, despite having no prior sales experience.

• Managed and expanded a diverse client portfolio across multiple territories through cold-calling, strategic partnerships, and consistent engagement with both new and existing clients.
• Collaborated closely with the copy editor and art director to design compelling and successful advertisements tailored to each client's unique needs.
• Created, managed, and grew the company's Instagram presence, broadening our digital reach.
• Conceptualized and led the company's most successful event, "Taco Libre Festival," attended by over 13,000 people and nominated for Best Event of the Year in Hilton Head.
• Regularly attended industry events and trade shows to promote the magazine and attract potential advertisers, leveraging my growing confidence and passion for the work.
• Kept abreast of the latest advertising and media trends to ensure the competitive edge of the publication.
  

This position honed my leadership and sales abilities, instilling a passion for professional growth and a commitment to excellence that drives my career today.