Edith De Los Santos
Lawrenceville,GA
Summary
Highly skilled Mexican Restaurant Server offering 7 years of experience delivering friendly over the top service to customers. Skillful in selling and making personalized menu recommendations to clients. Handle closing/opening duties. In-depth knowledge of POS system operations, food safety, sales and sanitation regulations. A committed job seeker with a history of meeting companies needs with precise and organized practices. Experienced working under pressure and adapting to new situations and challenges.
Overview
7
7
years of professional experience
Work History
Sales/Server
Tacos And Tequila
12.2022 - Current
- Joyfully greet customers.
- Make recommendations.
- Take their orders and try to up-sell.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Often train new hires.
Sales/Server
Monterrey Mexican Rest.
01.2022 - 05.2022
- Explained menu items, describing ingredients and cooking methods upon request.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Sales/Server
Agavero Cantina
01.2021 - 11.2021
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Sales/Server
Mayas Mexican Rest.
05.2020 - 12.2020
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Trained new employees on restaurant procedures and plating techniques.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Sales / Server
El Sombrero Mex. Rest
04.2019 - 01.2020
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Sales / Server
Mariscos Mazatlan
05.2018 - 02.2019
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Sales / Server
El Ranchero Mex Grill
01.2018 - 05.2018
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Cleaned tables and chairs to prepare dining area for next customers.
Sales/Server
Polo's Taqueria
06.2016 - 12.2017
- Greeted customers, answered questions and recommended specials to increase profits.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Cleaned tables and chairs to prepare dining area for next customers.
Education
High School Diploma -
Berkmar High School
Lilburn, GA05.2016
Skills
- Ability to work effectively under time, pressure and for long extended hours
- Bilingual: Spanish & English
- Friendly, cheerful, and polite attitude
- Excellent customer service skills
- Great at multitasking
- Proactive and task oriented
- Able to work in team and independently
- Knowledge of POS systems
- Great communication/sales skills
- Dependable and Responsible
- Strong headed and focused
Timeline
Sales/Server
Tacos And Tequila
12.2022 - Current
Sales/Server
Monterrey Mexican Rest.
01.2022 - 05.2022
Sales/Server
Agavero Cantina
01.2021 - 11.2021
Sales/Server
Mayas Mexican Rest.
05.2020 - 12.2020
Sales / Server
El Sombrero Mex. Rest
04.2019 - 01.2020
Sales / Server
Mariscos Mazatlan
05.2018 - 02.2019
Sales / Server
El Ranchero Mex Grill
01.2018 - 05.2018
Sales/Server
Polo's Taqueria
06.2016 - 12.2017
High School Diploma -
Berkmar High School
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