Edward Everett
Ashburn
Summary
I am a Knowledgeable professional with several years of experience bringing planning and
problem-solving abilities. Focused on maximizing resource utilization to support scalable operations,
I am also organized and systematic with natural relationship-building and leadership talents. Highly-
motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and
exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering
new skill
Overview
31
31
years of professional experience
1992
1992
years of post-secondary education
1
1
Certification
Work History
Service Technician
Spatco
Clearwater
09.2024 - Current
- Installed and maintained service equipment for various customer locations.
- Troubleshot electrical and mechanical issues in service tanks and dispensers
- Conducted routine inspections to ensure equipment functionality and safety
- Ran water calls and hanging hardware calls
- I am Wayne/Veeder root/pro gauge certified
Assistant Store Manager
Family Dollar
Saint Petersburg
11.2023 - 04.2024
- Trained new employees on store policies and customer service standards.
- Assisted in managing daily store operations and staff scheduling.
- Implemented inventory management techniques to maintain stock levels.
- Ensured compliance with safety regulations and company policies.
- Handled customer inquiries and resolved issues effectively and promptly.
- Organized merchandise displays to enhance visibility and accessibility.
- Collaborated with team members to optimize workflow and efficiency.
- Monitored cash register operations for accuracy and security procedures.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Maintained inventory by checking merchandise to determine levels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Customer Service Associate
Wawa
Saint Petersburg
02.2022 - 11.2023
- Assisted customers with inquiries and product selections promptly.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays to ensure cleanliness and organization.
Property Manager /Facilities Maintenance Technician
St. Pete sun estate
Saint Petersburg
01.2021 - 02.2022
- Managed tenant relationships to ensure satisfaction and timely communication.
- Oversaw property maintenance to uphold standards and enhance tenant experience.
- Coordinated lease agreements and ensured compliance with local regulations.
- Conducted property inspections to identify maintenance needs and address issues promptly.
- Maintained financial records and managed budgets for operational efficiency.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
Sprinkler Pipe Fitter
Perrone Fire Protection
Tampa
09.2019 - 01.2021
- Installed and assembled sprinkler piping systems according to design specifications.
- Maintained tools and equipment to ensure optimal functionality and safety.
- Collaborated with team members to complete projects efficiently and effectively.
- Interpreted blueprints and technical drawings for accurate installation processes.
- Conducted inspections of installed systems for compliance with safety standards.
- Assisted in troubleshooting issues within existing sprinkler systems as needed.
- Followed safety protocols to mitigate risks during installation tasks.
- Maintained a safe working environment by adhering to safety protocols at all times.
- Communicated effectively with supervisors and other team members throughout job sites.
Subcontractor
Self Employed Services
St. Petersburg
02.2016 - 04.2019
- Managed subcontractor relationships to ensure timely project delivery.
- Coordinated project plans and schedules with clients and subcontractors.
- Oversaw quality control processes during construction projects.
Commercial Sales Manager
Advance Auto Parts
St. Petersburg
02.2010 - 11.2017
- Managed commercial sales strategies to enhance customer engagement.
- Developed training programs for sales representatives to improve product knowledge.
- Oversaw inventory management to ensure optimal stock levels for commercial accounts.
- Collaborated with marketing teams to align promotional strategies with sales goals.
- Analyzed market trends to identify opportunities for new product offerings.
- Maintained relationships with key clients to understand their needs and preferences.
- Maintained effective customer communications and built strong customer relationships.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies for expanding customer base.
Job Foreman/Heavy Equipment Operator
LeBoeuf docks and Homes
Lafourche Parish
05.1995 - 10.2009
- Coordinated schedules and resources for multiple ongoing projects.
- Trained and mentored new team members on safety protocols and best practices.
- Inspected work sites to ensure compliance with safety regulations and quality standards.
- Collaborated with subcontractors to align project timelines and deliverables.
- Managed inventory of materials and tools to support efficient workflow.
- Communicated effectively with clients to address concerns and provide updates.
- Implemented process improvements to enhance operational efficiency on job sites.
- Addressed customer complaints promptly and professionally.
- Inspected completed work for quality assurance purposes.
- Conducted regular safety meetings with employees to review procedures and policies.
- Coordinated with the owner or general contractor regarding changes in scope of work, budget, and timeline.
- Assisted in training new foremen on proper job site protocols and operations.
- Adhered to company policies regarding the use of hazardous materials.
- Maintained accurate records of labor hours worked by each crew member.
- Reviewed change orders from contractors before submitting them for approval.
- Provided technical guidance to supervisors and workers on the job site.
Education
General Education Diploma
Navasota, TXSkills
- Equipment maintenance
- Electrical troubleshooting
- Mechanical troubleshooting
- Safety inspections
- Wayne certified
- Veeder root certified
- Pro gauge certified
Certification
- Wayne certified
- Veeder root
- Pro gauge
- Forklift
Timeline
Service Technician
Spatco
09.2024 - Current
Assistant Store Manager
Family Dollar
11.2023 - 04.2024
Customer Service Associate
Wawa
02.2022 - 11.2023
Property Manager /Facilities Maintenance Technician
St. Pete sun estate
01.2021 - 02.2022
Sprinkler Pipe Fitter
Perrone Fire Protection
09.2019 - 01.2021
Subcontractor
Self Employed Services
02.2016 - 04.2019
Commercial Sales Manager
Advance Auto Parts
02.2010 - 11.2017
Job Foreman/Heavy Equipment Operator
LeBoeuf docks and Homes
05.1995 - 10.2009
General Education Diploma