Edward Lopez
Gainesville
Summary
Developed collaborative and customer service skills in dynamic team environment, consistently contributing to team goals. Demonstrates strong abilities in effective communication and problem-solving, supporting both team efficiency and customer satisfaction. Looking to transition into new field, bringing commitment to leveraging and growing these skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Team Member
Sam's Club
Oakwood, GA
01.2024 - Current
- Trained new associates on store policies, procedures, and customer service standards.
- Engaged with customers to address inquiries, providing product information and recommendations.
- Kept parking lot neat and organized from shopping carts and or trash.
- Mainly in the parking lot, although many times worked inside the store helping customers.
QSR Representative
Subway
Gainesville, GA
03.2023 - 12.2023
- Delivered exceptional customer service in high-volume environments.
- Managed cash register operations and accurately processed transactions.
- Trained new staff on food preparation and safety protocols.
- Assisted in inventory management, ensuring stock levels were maintained.
- Maintained cleanliness and organization of work area to meet health standards.
- Resolved customer complaints effectively, enhancing overall satisfaction.
- Implemented promotional strategies to increase sales of menu items.
- Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Education
Air Conditioning
Lanier Technical College
Oakwood, GASkills
- Compliance management
- Marketing
- Collaboration
- Customer service
- Friendly and outgoing
- Multi-tasking strength
- Goal oriented
- Customer engagement
- Meeting deadlines
- Inventory tracking
Certification
- OSHA 10
- Adult First Aid/CPR/AED Online certification
Languages
English
Native or Bilingual
Interests
- Regularly going to the gym
- Exploring nature and new cites
- Trying new foods
- Happy to experience new career opportunities and getting out my comfort zone
Timeline
Associate Team Member
Sam's Club
01.2024 - Current
QSR Representative
Subway
03.2023 - 12.2023
Air Conditioning
Lanier Technical College
JGG award
The award was given through a complishion of the JGG club ( Jobs for Georgia Graduate).