Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Parks

Douglasville

Summary

Dynamic Division Manager with a proven track record at Waffle House, excelling in operations management and team leadership. Expert in optimizing supply chain efficiency and reducing costs, while fostering a culture of high performance and accountability. Skilled in staff training and development, driving significant improvements in service delivery and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Division Manager

Waffle House
01.2017 - Current
  • Accountable for 3 stores within the region (Volume 10 million dollars.
  • Led operations, ensuring efficient service delivery and adherence to quality standards.
  • Recruit and train manager trainees, develop multi-unit managers.
  • Inspect and audit within the supervised region, supervised 200 + employees.
  • Evaluate District managers performance and developed strategic plans for division and controlled cost.
  • Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
  • Coordinated scheduling and staffing, aligning resources with peak operational demands.
  • Controlled costs by streamlining operations and reducing waste.

Five Guys

District Manager
04.2009 - 01.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Supervise and trouble-shoot restaurant operations
  • Manage multiple store locations including a certified training store for general manager trainees.
  • Maintain the highest possible standards of restaurant cleanliness and safety conditions for customers and employees.
  • Proudly maintained a health score of 102 year around.
  • A Serve Safe certified manager maintaining the highest possible standards for food quality.
  • Stand accountable for profit loss of restaurant. Minimize controlled expenses and maximize sales and profits.
  • Recruit and retain high quality employees.

Education

Business Managment

Community College of Allegheny County
Pittsburgh, PA

Skills

  • Excellent communication
  • Team leadership
  • Innovation and creativity
  • Customer relationship development
  • Operations planning & management
  • Staff training and development
  • Staff motivation
  • Performance management
  • Teamwork and collaboration
  • Effective problem resolution

Timeline

Division Manager

Waffle House
01.2017 - Current

Five Guys

District Manager
04.2009 - 01.2017

Business Managment

Community College of Allegheny County

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Edward Parks