Edwin Soares Jr
Peachtree City
Summary
Dynamic professional with strong interpersonal skills and a commitment to excellence, honed at First Service Residential. Proven expertise in concierge services and security awareness, ensuring resident satisfaction and safety. Successfully managed package handling and complaint resolution, fostering a welcoming environment while enhancing operational efficiency.
Overview
23
23
years of professional experience
Work History
Maintenace/Doorman
First Service Residential
07.2019 - 03.2025
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Directed traffic and kept property frontage free for guests.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
Doorman
Hampton Management
05.2007 - 05.2013
- Answered lobby phone calls using standard professional greeting and assisted callers with directions or instructions for building.
- Assisted with package deliveries by logging receipt of packages delivered and notifying residents for pickup.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to emergency situations to assess and deflect issues.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Public Relations Assistant
Holistic Hardware
01.2002 - 02.2004
- Assisted with planning, development and implementation of company projects and programs.
- Created high-quality press releases, blogs and newsletters.
- Helped plan and execute private, company, and client events.
- Maintained and updated media contact lists and databases for ease of access.
- Drafted, edited and distributed press releases, media advisories and other public relations materials.
Education
High School Diploma -
High School of Graphic Communication Arts
439 W 49th St01-2001
Skills
- Strong interpersonal skills
- Concierge services
- Professional appearance
- Security awareness
- Complaint handling
- Package handling
Timeline
Maintenace/Doorman
First Service Residential
07.2019 - 03.2025
Doorman
Hampton Management
05.2007 - 05.2013
Public Relations Assistant
Holistic Hardware
01.2002 - 02.2004
High School Diploma -
High School of Graphic Communication Arts
Similar Profiles
Timothy GreenwayTimothy Greenway
Building Engineer at First Service ResidentialBuilding Engineer at First Service Residential
Yomaira AliceaYomaira Alicea
Community Manager at First Service ResidentialCommunity Manager at First Service Residential
Ludjie DemosthenesLudjie Demosthenes
Administrative Assistant at First Service ResidentialAdministrative Assistant at First Service Residential