Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
16
16
years of professional experience
Work History
Executive Director
Oaks Senior Living
Hoschton, GA
01.2024 - Current
Worked closely with organizational leadership and board of directors to guide operational strategy.
Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
Drove strategic improvements to enhance operational and organizational efficiencies.
Resident Care Manager
Wesley Woods of Athens
Athens, GA
03.2021 - Current
Responsible for 24 hours, 7 days a week coverage of 36 apartment Personal Care Program
Perform all resident assessments prior to admission, conducts regular resident/family conferences monitoring changed in status and Care Plan adjustments
Manages personal care staff in accordance with Wesley Woods policies, maintains medication assistance records, works with other members of leadership team to provide best possible services for residents.
Manages department staff by monitoring performance, implementing improvement plans and conducting training
Manages Personal Care Community by state rules and regulations and prepares for annual state inspections
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for residents
Helped set goals, determine appropriate interventions and connect resources for individual residents
Service Coordinator
Wesley Woods Senior Living, WESLEY WOODS OF ATHENS
Athens, GA
08.2019 - 03.2021
Helped elderly resident stay in their independent apartments, by connecting them with outside resources
Led community wide COVID testing for residents in senior living community
Organized public speaking engagements with residents and families to provide services
Worked with outside sources for greater good of elderly residents
Handled many day to day problems that arose
Worked with other members of leadership team to provide the best services possible for residents.
Designed individualized service plans that took into account clients' goals and preferences
Developed productive working relationships with churches, schools, government agencies and charitable organizations
Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments
EMT-Intermediate
EMT, NATIONAL EMS
Watkinsville, GA
07.2009 - 07.2019
Administer first aid treatment or life support care to sick or injured persons in prehospital setting
Observe, record and report to physician patient's condition or injury, along with treatment provided
Assess nature and extent of injury to establish proper care
Attend training to maintain certifications and stay abreast with new developments in field.
Maintained energy and enthusiasm in fast-paced environment
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Received and processed stock into inventory management system
Handled 10-15 calls per day to address customer inquiries and concerns
Education
MASTERS - HUMAN SERVICES
LIBERTY UNIVERSITY
09.2019
BACHELOR'S - PSYCHOLOGY
LIBERTY UNIVERSITY
08.2017
Skills
Team leadership
Emergency response training
Effective problem-solving abilities
Crisis management
Event coordination
Confident speaking abilities
Client advocacy and support
Dispute resolution
Staff scheduling coordination
Workforce performance analysis
Coordination of financial reports
Strategic program planning
Compliance with care standards
Staff training strategy
Management of administrative teams
Executing routine facility evaluations
Case evaluation
Coordinated care management
Talent acquisition strategy
Support for personal care tasks
Growth management
License
Georgia Administrator License for Personal Care and Assisted Living
Timeline
Executive Director
Oaks Senior Living
01.2024 - Current
Resident Care Manager
Wesley Woods of Athens
03.2021 - Current
Service Coordinator
Wesley Woods Senior Living, WESLEY WOODS OF ATHENS