Elajah West
Decatur
Summary
Dynamic retail professional with extensive experience in customer service and sales techniques. Proven track record in training team members, enhancing operational efficiency, and excelling in cash handling and visual merchandising. Known for driving a positive shopping experience, and consistently achieving sales targets through effective strategies. Seeking to advance in retail management and further enhance team performance.
Overview
7
7
years of professional experience
Work History
Cashier
Wayfield
Decatur
11.2024 - 02.2025
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers promptly and responded to questions.
- Learned roles of other departments to provide coverage and keep store operational.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Retail Associate
Marshalls Distribution Center
Decatur
07.2024 - 08.2024
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed online orders and ensured timely delivery of items.
- Organized backroom storage areas for efficient access to merchandise.
- Ticketed, arranged and displayed merchandise to promote sales.
Cashier/Deli Clerk
Ingles Supermarket
Ellenwood
04.2023 - 04.2024
- Scanned items and checked pricing on cash register for accuracy.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Used suggestive selling techniques to promote add-on sales.
- Helped with purchases and signed customers up for rewards program.
Cashier/Retail Sales Associate
Ross Dress for Less
Decatur
04.2022 - 04.2023
- Wrapped items and carefully bagged purchases to prevent merchandise breakage.
- Helped with purchases and signed customers up for rewards program
- Learned the roles of other departments to provide coverage and keep the store operational.
- Inspected store products for damage, and obtained item replacements for customers.
- Directed trash removal and sanitation procedures to keep the aisles and register area organized.
- Educated customers on special pricing opportunities and company offerings
Cashier/Prep Cook
Davidos375Pizza
Decatur
09.2021 - 02.2022
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Helped customers find specific products and offered product advice
- Accepted cash and credit card payments, issued receipts and provided change
- Processed refunds for worn, damaged and broken merchandise
- Carved meats into precise cuts for cooking
- Completed special orders according to customer dietary needs
- Marinated and pre-cooked various raw meats for appetizers and entrees
Cashier/Bakery Assistant
Cortez kings cupcakes
Decatur
02.2018 - 10.2020
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products and offered product advice
- Wrapped items and carefully bagged purchases to prevent merchandise breakage
- Verified customer age requirement for alcohol or tobacco purchases
- Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods
- Followed recipes to mix dough in batches sufficient for daily production quota
- Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Operated POS system to process bakery sales transactions
Education
High School Diploma -
Southwest Dekalb High School
Decatur, GA05-2024
Skills
- Customer service
- Sales techniques
- Cash handling
- Point of sale operation
- Visual merchandising
- Team collaboration
- Employee training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cashier
Wayfield
11.2024 - 02.2025
Retail Associate
Marshalls Distribution Center
07.2024 - 08.2024
Cashier/Deli Clerk
Ingles Supermarket
04.2023 - 04.2024
Cashier/Retail Sales Associate
Ross Dress for Less
04.2022 - 04.2023
Cashier/Prep Cook
Davidos375Pizza
09.2021 - 02.2022
Cashier/Bakery Assistant
Cortez kings cupcakes
02.2018 - 10.2020
High School Diploma -
Southwest Dekalb High School
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