ELIANA DECHESERE
Union City
Summary
As Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
4
4
years of professional experience
Work History
Guest Experience Associate
Coca-Cola
07.2024 - 08.2024
- Streamlined check-in and check-out processes for increased efficiency and reduced wait times.
- Addressed accessibility requirements by coordinating appropriate accommodations for disabled or elderly guests upon request.
- Enhanced guest satisfaction by providing personalized assistance and addressing their concerns promptly.
- Delivered exceptional customer service, resulting in positive feedback and repeat visits from satisfied guests.
SALES ASSOCIATE
AMERICAN EAGLE
08.2023 - 07.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
GENERAL WORKER
Chick-Fil-A in Truist Park
01.2021 - 11.2022
- Establishing quick relationships with customers to deliver effective service
- Developing fast learning techniques and indulging in currency estimation.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
Education
Westlake High School
Atlanta, GASkills
- Effective Communication
- Attention to Detail
- Active Listening
- Patient
- Product Sales
- Customer Needs Assessment
- Cash Handling Accuracy
- Problem-solving skills
Additional Information
GPA: 3.5
Currently attending St. Andrews university as a double major of sports performance health and fitness and Psychology.
Affiliations
- Varsity Volleyball
- A5 South club volleyball
Accomplishments
- Honor Roll
Timeline
Guest Experience Associate
Coca-Cola
07.2024 - 08.2024
SALES ASSOCIATE
AMERICAN EAGLE
08.2023 - 07.2024
GENERAL WORKER
Chick-Fil-A in Truist Park
01.2021 - 11.2022
Westlake High School
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