Eliaza Baah
Dallas
Overview
12
12
years of professional experience
Work History
Human Resources Specialist (Recruitment/Placement)
Centers for Disease Control and Prevention
10.2024 - Current
- Serve as the HR specialist providing managers, employees, and job applicants with information and interpretations of recruitment and placement procedures, practices, policies, and guidelines
- Review all recruitment and placement actions and provide guideline on complex and/or sensitive issues
- Provide advice on all types of appointing authorities as well as compensation and other incentives
- Responding and resolving difficult staffing questions and issue on affirmative action
- Conducting workforce analyses
- Working with senior leaders to develop strategic hiring plans that includes strategies to facilitate hiring and retaining workforce
- Processing Senior Executive Services (SES) Senior Leaders (SL) and Scientific and Professional (ST) recruitments
- Consulting programs, ensuring recruitment tools were accurately in place, ascertaining required signatures and monitoring the process
- Providing pre-consultation and presentation to Centers Institutes and offices CIOs to educate them on the hiring process and timelines
- Ensuring vacancy announcements met all OPM/HHS/CDC requirements
- Salary: $111,442 USD Per Year
- Hours per week: 40
- Series: 0201 Pay Plan: GS Grade: 13/1
- Supervisor: Gwen Smith
- Okay to contact this Supervisor: Yes
Human Resources Specialist
Centers for Disease Control and Prevention
06.2019 - 10.2024
- Serves as an HR specialist providing variety of human resources services such as staffing and recruitment, and human resource management
- Providing succession planning, retention, and workforce development
- Actively participating in training and development opportunities and applying the knowledge to day-to-day work by decreasing errors, non-compliance with regulations, policies, procedures
- Updating supervisor and team leads of work status and any potential issues with assignments
- Developing reports for CDC executive recruitments
- Ensuring HR policies, processes and practices are utilized and adhered to effectively comply with merit system principles, Title 42 laws and regulations
- Advising on the implication of proposed management services relating to position management and classification, recruitment and placement, compensation, and other HR activities
- Properly setting salaries, including special pay/incentives, according to the applicable guidelines
- Reviewing, advising, and making recommendations on Title 42 packages; advises Centers, Institutes, Offices (CIO) management and administrative staff on Title 42 policy and related issues; and ensures all data call requests are timely and accurately executed
- Reviewing recruitment and placement actions and providing guidelines on complex and/or sensitive issues
- Referring application of best qualified candidates to the selecting officials, along with other candidates that have been determined to meet the basic eligibility requirements of the position
- Salary: $98,023 USD Per Year
- Hours per week: 40
- Series: 0201 Pay Plan: GS Grade: 12/3
- Supervisor: Gwen Smith
- Okay to contact this Supervisor: Yes
Administrative Support Specialist
Centers for Disease Control and Prevention
12.2018 - 06.2019
- Provided program support to the Director of Executive Scientific Resources Office
- Assists Director and Deputy Director in defining the level and kind of services needed to carry out responsibilities and to accomplish project objectives
- Meet on a regular basis with team leaders, supervisors, and managers to provide assistance, resolve practical problems, and identify ways to expand, enhance, and improve the administrative services
- Continually evaluates the quality, effectiveness, and responsiveness of services provided and initiates improvements where possible
- Provide customer service by conducting CDC business in a professional and courteous manner, demonstrating professionalism, and maintaining positive interpersonal relationships with internal and external customers and contacts, in accordance with CDC core values and standards
- Review new or proposed personnel policies, procedures, and guideline before submitting final approval to the Director
- Provide managers and employees with information about the organization's personnel policies, procedures, and guideline
- Review recruitment and placement actions such as Above the Minimum packages to make sure all appreciate forms are used before the Director's signature is placed on it
- Respond in a timely manner to customer inquiries, or request providing appropriate attention to customer needs
- Input data timely and accurately in TASNET
- Maintain time clerk records and respond to written and verbal inquiries from varies office
- Communicate effectively with managers and employees with information and interpretation ofTASNET and leave schedule
- Qualify ORISE/Guest Researchers applicants based on education utilizing transcripts and evaluating coursework
- Held responsible for reviewing travel, employment and education documentation for all CDC Non-US Citizen visitors, ORISE Research Participation Program participants and Guest Researchers
- Organizing with OSSAM and HRO Immigration Specialist to ensure their legal, authorized employment within the US and CDC
- Ensure proper badging and facility access dates are accurate, within the 364-day requirement, before physical and logical access is granted to CDC facilities and resource nationwide
- Salary: $59,503 USD Per Year
- Hours per week: 40
- Series: 0301 Pay Plan: GS Grade: 09
- Supervisor: Jacqueline Wynn-Bryant
- Okay to contact this Supervisor: Yes (770)-488-1935
Administrative Support Specialist
Centers for Disease Control and Prevention
01.2017 - 12.2018
- Operated as the Administrative Support Specialist to the Office of Director for the Human Resources Office (HRO)
- Maintained effective oral and written communication with internal and external contacts through written documents, presentations, and by maintaining key relationships, in order to support the needs of the organization
- Produced written documents that reflect an understanding of program goals and objectives with minimal change required
- Consistently obtains appropriate clearances in a timely manner
- Effectively maintain relationships with key officials/parties with minimal need for supervisory intervention
- Regularly maintain accurate records of routing, status of documents, and due dates
- Provide the full range of administrative services in response to the specific needs of the organization
- Assist program officials in defining the level and kinds of services needed to carry out assigned responsibilities and to accomplish project objectives
- Conducted studies of management practices and recommends significant changes to established practices
- Developed and implement methods and procedures designed to provide administrative services to the serviced organization in the most effective manner possible
- Meet on a regular basis with team leaders, supervisors, and managers to provide advice and assistance, resolve practical problems, and identify ways to expand, enhance, and improve the administrative services
- Continually evaluates the quality, effectiveness, and responsiveness of services provided and initiates improvements where possible
- Provided customer service by conducting CDC business in a professional and courteous manner, demonstrating professionalism, and maintaining positive interpersonal relationships with internal and external customers and contacts, in accordance with CDC core values and standards
- Interact directly with customers either by telephone, electronically or face to face
- Salary: $56,451 USD Per Year
- Hours per week: 40
- Series: 0301 Pay Plan: GS Grade: 09
- Supervisor: Carlton Cousin
- Okay to contact this Supervisor: Yes (404)-498-1761
Administrative Assistant
Laulima Government Solutions
11.2015 - 01.2017
- Company Overview: Centers for Disease Control and Prevention (CDC)
- Served as the Administrative Assistant to the Office of Director for the Human Resources Office (HRO)
- Responsible for arranging and performing a variety of management services in the areas of personnel, manpower, office services, and administrative services
- Various duties include but not limited to, note taking, arranging meetings, calendar management, organize and update files, records management, prepare electronic and written correspondence, charts, and reports
- Provide additional clerical and administrative support to Human Resources Executives
- Service CDC organizations with 100% customer service satisfaction
- Contacted stakeholders on inquiries via email or telephone
- Helped with human capital management activities such as implementing strategic recruitment and retention objectives
- Provided project updates to the Director and Deputy Director
- Skill in organizing and preparing written project papers and reports
- Assist in providing administrative support, training seminars for over 200 staffs within HRO
- Create graphs, PowerPoint presentations and overhead support to the Office of Directors
- Correspond with clients and stakeholders on administrative operations of the organization
- Create best practices for strengthening Customer Service using plain-language knowledge/ answer banks, implementing tiered response strategies, and developing Help Desk metrics report by executing web-based knowledge tools answer banks, and web-based with real time reports, dashboards, metrics, and analytics
- Analyzes data, makes recommendations and present alternative plans of action to improve the organization's structure, efficiency, and resource utilization
- Knowledge of pertinent laws, regulations, policies, and precedents which affect the use of program and related support resources in HRO
- Assembled and help develop and administer questionnaires for telephonic interviews
- Ability to interpret and apply guidance to a variety of transactions to resolve a wide range of problems
- Skill in effective communication and listening techniques, both oral and written, to assist in facilitating workgroups and briefings/conferences
- Knowledge of the major issues, program goals, objectives, and work processes
- Knowledge of management and administrative goals, objectives, systems, regulations, guidelines, and processes
- Ability to communicate in writing to prepare reports, recommendations, and administrative documents
- Evaluates the quality, effectiveness, and responsiveness of the management services and in identifying areas for potential improvement
- Worked to implement new or revised services
- Compiled data and prepares administrative status reports for review at all levels
- Created new training courses through learning management system (LMS)
- Prepare travel through Concur Government Edition (CGE)
- Salary: $55,432.00 USD Per Year
- Hours per week: 40
- Supervisor: Kathleen Waindle
- Okay to contact this Supervisor: Yes
Human Resource Generalist (Full-time)
Builders Insurance Group
06.2015 - 11.2015
- Served as an HR generalist for the Builders Insurance Group
- Provided HR-related duties such as working closely with senior managements in supporting geographic regions
- Carried out various responsibilities such as benefit administration, employee relations, training, performance management, on boarding, and policy implementation
- Assisted in various reports, and decisions
- Assisted with launch and point of contact for location for online onboarding system (Lawson, ADP & Talent link)
- Handled employee relations counseling, outplacement counseling and exit interviews
- Maintained Human Resource information system records and compiled reports from database
- Used Lawson to manage all recruiting actions such as placing ads on internal/external job boards, arranging interviews, making job offers and organizing start dates
- Partnered with HR Business Partner in EE relations, Workers Compensation and Leave of Absence administration
- Developed comprehensive training programs, which were delivered to supervisors, employees, and management personnel
- Generated HRIS statistical and ADHOC reports such as turn-over stats, benefit eligibility, employee stats and other reporting as requested
- Completed daily entry of employee status changes and benefit changes per qualified life event
- Maintained, audited personnel files, I-9's and 401K enrollment and beneficiary forms
- Developed instructional materials, handouts, evaluation forms, and visual aids
- Delivered presentation utilizing Microsoft PowerPoint
- Fostered a teamwork/open-door environment conducive to positive dialogue across the organization
- Salary: $40,000 USD Per Year
- Hours per week: 40
Payroll Administrator Human Resource Generalist (Full-time)
RaceTrac Petroleum
08.2014 - 06.2015
- Served as a Payroll Administrator/ HR Generalist for RaceTrac Petroleum
- Registered 300 New Drivers in Energy Dispatch through People Net
- Provided cross-training for all new employees Energy Dispatch drivers through ADP systems
- Reviewed and imported over 300 employee's timecards into the Peoplesoft payroll system via Kronos or via spreadsheets bi-weekly basis
- I conducted leave pay schedule assistance to all Energy Dispatch Drivers bi-weekly
- Participated in all tax updates to allow accurate and up-to- date tax implementation within People Net system
- Provided Fuel Accounting for RaceTrac account payable office
- Reconciled over 600 employee reconciliations documents for Energy Dispatch for processing
- Implemented new payroll system within Energy Dispatch
- Assisted in developing new payroll systems for all Area Operation Managers within Energy Dispatch to help eliminate paper waste
- Provided employee relations answering general HR questions, conducting preliminary investigations, and resolving issues
- Administered and maintained all HR-related activities and programs, such as termination, onboarding, compensation, and training
- Coordinated efforts between payroll, human resources, finance, and other departments to ensure proper flow and maintenance of employee data
- Salary: $40,000 USD Per year
- Hours per Week: 40
- Supervisor:
- Okay to contact this Supervisor: Yes
Operations Administrator (Full-time)
Assured & Associates
09.2013 - 08.2014
- Served as an Operational Administrator for Assured & Associates
- Managed the overall operations of Assured and Associate training facility
- Suggested cost-effective methods to efficiently allocate available resource for the organization
- Established program milestones and timelines
- Assisted the organization to achieve an overall increase in enrollment of 91% from its previous 56%
- Managed cash flow tracking, financial reconciliations, and reporting
- Managed incoming invoices and payments
- Assisted with the administration of the organization, handling enrollments, and keeping employees informed of daily changes
- Assisted with new hire paperwork
- Prepared and monitored outgoing invoices and budget planning
- Overseen the monthly, quarterly, and annual close processes
- Conducted budget review and ensured all spending was in alignment with the State of Georgia's Education guideline
- Reviewed annual reports and performance reports using Microsoft Excel, Numbers, Microsoft Word, and QuickBooks
- Developed and maintained documents for improvement
- Organized the first ever open house for all new students and potential students
- Organized and facilitated graduation for all students who completed 120 hours of training and passed the state boards
- 98% of students who attended Assured and Associates under my supervision all passed their state boards
- Worked closely with stakeholders on developing new courses and materials
- Evaluated daily operations revising procedures accordingly and implemented new procedures to maximize efficiencies
- I regulated organizational changes in operational logistics such as changing or editing program protocols, and materials
- Worked closely with management on project workflow and staffing schedules
- Ordering supplies and keeping record of supplies
- Hours per week: 40
Education
Masters in Business Administration - Human Resource
Walden University
06.2016
Bachelors of Science - Health Science and Biology
Merrimack College
05.2013
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Recruiting
- Recruitment strategies
- Onboarding and orientation
- Microsoft Office Suite
- Employee onboarding
Timeline
Human Resources Specialist (Recruitment/Placement)
Centers for Disease Control and Prevention
10.2024 - Current
Human Resources Specialist
Centers for Disease Control and Prevention
06.2019 - 10.2024
Administrative Support Specialist
Centers for Disease Control and Prevention
12.2018 - 06.2019
Administrative Support Specialist
Centers for Disease Control and Prevention
01.2017 - 12.2018
Administrative Assistant
Laulima Government Solutions
11.2015 - 01.2017
Human Resource Generalist (Full-time)
Builders Insurance Group
06.2015 - 11.2015
Payroll Administrator Human Resource Generalist (Full-time)
RaceTrac Petroleum
08.2014 - 06.2015
Operations Administrator (Full-time)
Assured & Associates
09.2013 - 08.2014
Masters in Business Administration - Human Resource
Walden University
Bachelors of Science - Health Science and Biology
Merrimack College
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