Elijah Jones
Savannah
Summary
Student success and team leader with 6+ years of experience in higher education, student support, and people-centered leadership. Proven ability to coach and develop teams, strengthen student engagement and retention, and use data and feedback to guide decisions. Experienced in crisis intervention, staff training, and relationship-based student support in fast-paced environments. Currently pursuing a Master of Public Administration with a focus on leadership, program evaluation, and organizational effectiveness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Resident Director
Savannah State University
Savannah
11.2017 - 06.2024
- Lead, coach, and develop a team of Resident Advisors responsible for daily student engagement, outreach, and support.
- Conduct regular one-on-one check-ins, performance evaluations, and training sessions to improve staff effectiveness and student outcomes.
- Build strong, trust-based relationships with students to support persistence, engagement, and overall well-being.
- Serve as the primary escalation point for complex student concerns and crisis situations.
- Use assessment data and student feedback to inform interventions and improvements.
- Supervised residential life staff to ensure a supportive living environment.
Pryme Tyme Advisor
YMCA of Coastal Georgia
01.2016 - 01.2017
- Supported youth development through structured programming and mentorship.
- Maintained strong communication with students and families.
Education
Master of Public Administration -
Savannah State University
Savannah, GA05-2025
Bachelor of Arts - Public Relations
Savannah State University
Savannah, GA12-2016
Skills
- Team Leadership & Coaching
- Student Retention & Engagement
- Data-Informed Decision Making
- Performance Management & KPIs
- Staff Training & Development
- Crisis Intervention & Escalation Management
- Student Communication & Outreach
- Cross-Functional Collaboration
Certification
- Certification in College Student Well-Being, Trauma, and Resilience
- QPR Certified
Timeline
Resident Director
Savannah State University
11.2017 - 06.2024
Pryme Tyme Advisor
YMCA of Coastal Georgia
01.2016 - 01.2017
Master of Public Administration -
Savannah State University
Bachelor of Arts - Public Relations
Savannah State University