Summary
Overview
Work History
Education
Skills
Certification
Dj'ing, Photography
Timeline
Generic

Elijah Relaford

Atlanta,GA

Summary



My professional work experience roots from
fast paced customer service oriented environments.
Also, I’m used to dealing with steady paced moving work with the energy to lead, and
humbleness to follow when necessary.

My goal at any company I’m working with ,is to
follow clear instruction until I am able to lead by example, and
properly inspire my peers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Hampton Inn By Hilton
03.2024 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.

Server

Beetlecat
01.2021 - 06.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers and maintained them.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Guest service representative

The Renaissance Hotel
01.2018 - 08.2021
  • Managed front desk, cameras, and garage doors, as well as elevator locks
  • Set appointments for apartment tours, forwarded emails, and assisted tenants with guest/food arrivals
  • Print package audit, count packages and email report to supervisors

Server

Maggiano's Restaurant
08.2017 - 02.2020
  • Garnished dishes and quickly delivered items to customers, as a food runner
  • Cleared tables immediately after guests left in preparation for next party.
  • Applied wine and spirit expertise toward recommending appropriate parings for chosen meals and personal tastes.

assembly line worker

Material Motion
08.2015 - 04.2017
  • Installing hard-drives, memory units, PCI’s, flash-drives, motherboards, etc.
  • Testing Treys/Towers we’ve put together -Fork lift operator (when needed).
  • Completed durable assemblies and subassemblies with hand and power tools

Education

Associate of Arts - Business​ ​and Administration

Georgia​ ​state​ ​university
Dunwoody, GA
10.2019

Diploma -

North​ ​Springs​ ​Charter​ ​High​ ​school
Atlanta, GA
05.2013

Skills

  • Guest Services
  • Invoicing
  • Cash Handling
  • Customer Complaint Resolution
  • Computer skills
  • File management
  • Serato Pro
  • Microsoft Office

Certification

  • Certified SERVSAFE alcohol, Maggianoes - [Feb 2019-Feb 2020]

Dj'ing, Photography

I've been practicing mixing songs together since 2016 and DJ'ing remains one of my strongest passions. Owning pre-made playlists consisting of: Reggae, Hip-Hop, R&B, Alternative, Neo-Soul, and Old School Classics.

As for photography, I have a great eye for settings, scenery, lighting and angles. Therefore, when I see an image I must capture it. 

Timeline

Front Desk Receptionist

Hampton Inn By Hilton
03.2024 - Current

Server

Beetlecat
01.2021 - 06.2024

Guest service representative

The Renaissance Hotel
01.2018 - 08.2021

Server

Maggiano's Restaurant
08.2017 - 02.2020

assembly line worker

Material Motion
08.2015 - 04.2017

Associate of Arts - Business​ ​and Administration

Georgia​ ​state​ ​university

Diploma -

North​ ​Springs​ ​Charter​ ​High​ ​school

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