Elijah Viera
Atlanta
Summary
Dynamic and dependable professional with experience at Delta Air Lines and a strong focus on safety and customer service. Proven problem-solver skilled in operating ground service equipment and maintaining high standards. Recognized for attention to detail and ability to adapt quickly, ensuring efficient operations and enhanced passenger satisfaction.
Overview
2
2
years of professional experience
Work History
Ramp Agent
Delta Air Lines
05.2024 - Current
- Loaded and unloaded baggage from aircraft with attention to safety protocols
- Coordinated with flight crews to ensure timely aircraft departure
- Operated ground service equipment, adhering to safety regulations
- Assisted passengers with luggage handling, providing excellent customer service
- Adapted quickly to changing schedules and operational demands
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
Technician
Ford
01.2024 - 05.2024
- Operated and maintained equipment to ensure optimal performance and safety standards.
- Conducted routine inspections.
- Assisted in troubleshooting technical problems and developing solutions for immediate resolution.
- Collaborated with team members to streamline workflow processes.
- Performed troubleshooting and diagnosis on vehicles.
Lube Service Technician
Mavis Tire & Brakes
09.2023 - 01.2024
- Performed oil changes and fluid top-offs following safety protocols and manufacturer specifications.
- Utilized diagnostic tools to assess vehicle performance and recommend necessary services.
- Demonstrated effective use of shop equipment, including lifts, tools, and lubricants, ensuring safe operation.
- Enhanced customer satisfaction through prompt service execution and clear communication of service details.
Education
High School Diploma -
School of The Future
Philadelphia, PASkills
- Problem-solving
- Safety procedures compliance
- Team leadership
- Dependable and responsible
- Attention to detail
- Multitasking and organization
Timeline
Ramp Agent
Delta Air Lines
05.2024 - Current
Technician
Ford
01.2024 - 05.2024
Lube Service Technician
Mavis Tire & Brakes
09.2023 - 01.2024
High School Diploma -
School of The Future