Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elisabeth Lopez

Atlanta

Summary

Dynamic Medical Assistant with proven expertise at Atlanta Dermatology and Laser, excelling in patient care and appointment management. Recognized for meticulous attention to detail and effective problem resolution, ensuring seamless operations and enhanced patient experiences. Proficient in medical terminology and committed to maintaining health information compliance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Assistant (temp)

Shiftkey
Atlanta
09.2023 - 07.2025
  • Assisted healthcare professionals with patient examinations and treatments.
  • Prepared examination rooms and ensured cleanliness and organization.
  • Collected vital signs and documented patient information accurately.
  • Provided compassionate support to patients during their visits.
  • Documented notes during patient visits.

Medical Assistant

Atlanta Dermatology and Laser
Atlanta
03.2017 - 08.2023
  • Managed patient scheduling and coordinated appointments efficiently.
  • Prepared examination rooms and ensured cleanliness and organization.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Collected samples from patients for laboratory testing purposes.

Home Depot Contact Center

Customer Service Represenative
Marietta
12.2015 - 02.2017
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Place customers' orders via phone.
  • Assist customers with product ETA by communicating with the carrier.
  • Work effectively in a team environment
  • Assist and escalate any issues to the correct department.
  • Answer questions regarding product information

Front Desk Agent

Taj Mahal Hotel and Casino
Atlantic City
10.2013 - 10.2015
  • Greeted guests warmly upon arrival and checked them into the hotel.
  • Managed reservations and room assignments
  • Handled cash transactions and processed payments for guest stays.
  • Coordinated with housekeeping to ensure room readiness for incoming guests.
  • Resolved guest complaints promptly and professionally
  • Provided local area recommendations to enhance guest experiences during their stay.
  • Maintained front desk cleanliness and organized work areas efficiently.

Education

Medical Assistant

Georgia Medical Institute
GA

Skills

  • Attention to detail
  • Problem resolution
  • Time management
  • Health information compliance
  • Team collaboration
  • Appointment management
  • Medical terminology

Certification

  • Medical Assistant Certification

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Medical Assistant (temp)

Shiftkey
09.2023 - 07.2025

Medical Assistant

Atlanta Dermatology and Laser
03.2017 - 08.2023

Home Depot Contact Center

Customer Service Represenative
12.2015 - 02.2017

Front Desk Agent

Taj Mahal Hotel and Casino
10.2013 - 10.2015

Medical Assistant

Georgia Medical Institute

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Elisabeth Lopez