Professional banker skilled in customer relationship management, financial advising, and transaction processing. Proven track record in delivering client-focused solutions and meeting business objectives. Known for strong teamwork, adaptability, and communication skills. Adept at leveraging financial tools and resources to drive results and ensure client satisfaction.
Work History
Associate Personal Banker
4 Months
Wells Fargo | 07.2026 - Current
Advised customers on deposit accounts, credit products, and digital banking solutions aligned with financial needs.
Opened and maintained consumer and business accounts while ensuring accuracy, compliance, and documentation integrity.
Identified cross-sell opportunities through needs-based conversations and recommended appropriate banking services.
Resolved complex account issues, escalating exceptions and service concerns to appropriate support channels.
Processed transactions, maintained cash controls, and balanced daily activities according to bank procedures.
Educated customers on online banking, mobile tools, and fraud-prevention practices to improve account usage.
Senior Microbiology and Molecular Biologist Laboratory Technician
3 Years 6 Months
BCN Laboratories, Inc | 01.2023 - 07.2026
Managed live microbe cultures in sterile conditions to support reliable testing workflows.
Executed DNA isolation and routine sample identification procedures.
Conducted daily PCR processing for molecular analysis.
Contributed to molecular and microbiological research efforts across lab operations.
Applied ICUMSA and ISO methodology for food microbiology compliance.
Resolved QC protocol issues and coordinated routine equipment maintenance.
Trained incoming laboratory technicians and supported laboratory management and inventory oversight.
STEM Peer Mentor
1 Year 4 Months
Reinhardt University | 08.2021 - 12.2022
Advised students on course selection to improve academic pathways.
Directed student research support and reinforced effective study practices.
Coordinated weekly S-STEM meetings and built online support network.
Biology Laboratory Assistant
2 Years 4 Months
Reinhardt University | 08.2020 - 12.2022
Coordinated experiments supporting laboratory and classroom operations for instruction and onboarding of new laboratory assistants.
Managed laboratory safety protocols for toxic specimens and hazardous chemicals.
Maintained specimen care for botanical specimens and microbial cultures.
Directed equipment repair support and routine maintenance, strengthening efficiency of online inventory system.
Biology Teacher's Assistant
4 Months
Reinhardt University | 08.2021 - 12.2021
Planned and coordinated lab experiments to reinforce biological concepts and course material.
Developed academically appropriate, standards-based lessons grounded in evidence-based best practices.
Designed inclusive classroom environment that supported active student learning.
Tailored clear, well-organized lessons to meet needs of differentiated learners.
Improved student participation and academic growth through intentional classroom instruction.
Education
B.S - Biology
REINHARDT UNIVERSITY | Waleska, GA
Skills
•Commercial Laboratory testing and directing
•Customer experience and service
•Laboratory staff training and management
•Laboratory record keeping and inventory management
Timeline
Associate Personal Banker
Wells Fargo
07.2026 - CurrentRead More
Senior Microbiology and Molecular Biologist Laboratory Technician