Elisha Hawkins
Macon
Summary
- Top performing professional who combines strong academic success with cross-functional customer service experience to illustrate value. Backed by 4+ years healthcare industry experience and accustomed to working with vulnerable populations. Follows policies, procedures and guidelines to ensure consistent quality.
- High Academic Honors Recognition / Dean's List
- Communicate in a clear and concise manner to ensure satisfactory customer service
- Function independently with minimal direction and guidance
- Manages time and priorities in multi-task environments
- Microsoft Office Applications / MS Word | MS Excel | MS Power Point
- Typing Speed: 26 WPM
Overview
23
23
years of professional experience
Work History
Home Health Aide
- Maintained a safe, secure and healthy environment with patients with disabilities
- Assisted with activities of daily living - personal hygiene, mobility and feeding
- Handled light housekeeping duties, prepared meals, ran errands, and distributed medications
- Completed daily logs documenting patient condition and activities and any changes to patient care plan
Part-Time
Lillie's Helper Home & Day Care
Macon, GA
08.2025
- Helping patients with daily activities
- Bathing, dressing, grooming
- Reminder take medication
- Transportation to doctor and shopping
- Companionship
Full Time Student
Ultimately Medical Academy
Macon, GA
08.2019 - 10.2020
- Remained self-directed, motivated, and accountable for personal actions
- Came prepared for class and completed assignments on time
- Navigated new technology, utilized available resources, and set realistic expectations
Homemaker
Stay at Home Parent
Americus, GA
03.2018 - 08.2019
- Ensured household duties were completed and managed household budget
- Coordinated medical care, meals, and social activities
- Remained deadline-oriented and reliable while adjusting priorities and managing time wisely
Personal Care Assistant
New Generation Health Services
Warner, GA
06.2017 - 03.2018
- Taught appropriate ways to lift, turn, and re-position patients and advised on nutrition, cleanliness, and housekeeping
- Entertained, conversed with, or read aloud to patients to keep them mentally engaged and stimulated
- Provided mental and emotional stimulation to patients to ensure continued vitality and documented services provided
- Planned, purchased, prepared, or served meals to patients or other family members, according to prescribed diets
Private Duty Care
Desoto, GA
10.2008 - 11.2010
Customer Service (Cashier)
MTD Food mart
Americus, GA
03.1998 - 06.2003
- Provides a positive customer experience with fair, friendly, and courteous service
- Registers sales on a cash register by scanning items, itemizing and totaling customers' purchases
- Check out customer purchases quickly and accurately, using correct prices, departments and codes
- Answer phone as needed and refer calls to appropriate staff
- Additional work experience includes 2 years as a Certified Nursing Assistant in Albany, GA
- Promoted to Supervisor 1 year into employment and had significant input into the hiring decisions
Education
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
01.2020
Associate of Arts Degree - Elementary Education
University of Phoenix
01.2015
Skills
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Medical Terminology
- Anatomy & Physiology
- HIPAA Compliance
- Medical Coding (ICD-9-CM)
- ICD-10-CM
- HCPCS
- CPT
- Insurance Verification
- Medical Office Procedures
Timeline
Part-Time
Lillie's Helper Home & Day Care
08.2025
Full Time Student
Ultimately Medical Academy
08.2019 - 10.2020
Homemaker
Stay at Home Parent
03.2018 - 08.2019
Personal Care Assistant
New Generation Health Services
06.2017 - 03.2018
Private Duty Care
10.2008 - 11.2010
Customer Service (Cashier)
MTD Food mart
03.1998 - 06.2003
Home Health Aide
Associate of Science Degree - Medical Billing and Coding
Ultimate Medical Academy
Associate of Arts Degree - Elementary Education
University of Phoenix