Elissa Homer
Hoschton
Summary
A reliable, top-notch sales associate with customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service.
Overview
2
2
years of professional experience
Work History
Receptionist/ Assistant
Layna Weldon State Farm Agent
10.2022 - 05.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
Retail Sales Associate
TJ Max
05.2022 - 09.2022
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Answered questions about store policies and addressed customer concerns.
- Informed customers of current store promotions to encourage additional sales purchases.
- Issued receipts and processed refunds, credits or exchanges.
- Folded and arranged merchandise in attractive displays to drive sales.
- Supported loss prevention goals by monitoring shopper behavior.
Equestrian Assistant Intern
Break Away Farm
08.2021 - 05.2022
- Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
- Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
- Cleaned and maintained facility with horses and adhered feeding routines.
- Organized activities to promote learning and increase student enjoyment.
- Cared for the wellbeing of horses.
ClickList Associate
Kroger
05.2021 - 08.2021
- Read labels, obtained merchandise from shelves and processed incoming orders.
- Pulled items from shelves based on number, size, color, quantity and quality requirements.
- Followed sheets to pull out correct items and correct quantities of merchandise.
- Monitored stock control systems and processed specific orders.
- Kept work areas neat, clean and free from debris.
- Greeted customers and directed to requested products.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Interacted with guests in friendly and knowledgeable way.
Education
No Degree - Environmental Science
Berry College
Rome, GaNo Degree - Biology
University of North Georgia
Watkinsville, GAHigh School Diploma -
Cherokee Bluff High School
Flowery Branch, GA05.2023
Skills
- Stockroom Upkeep
- Meeting Sales Goals
- Customer Service
- Stocking and Receiving
- Order Processing
- Locating Merchandise
- Building Customer Loyalty
- Sales and Promotions
- Time Management
- Managing Cash Register
- Teamwork and Collaboration
- Administrative Support
Timeline
Receptionist/ Assistant
Layna Weldon State Farm Agent
10.2022 - 05.2023
Retail Sales Associate
TJ Max
05.2022 - 09.2022
Equestrian Assistant Intern
Break Away Farm
08.2021 - 05.2022
ClickList Associate
Kroger
05.2021 - 08.2021
No Degree - Environmental Science
Berry College
No Degree - Biology
University of North Georgia
High School Diploma -
Cherokee Bluff High School
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