ELIVANY P. HOLSON BACK
Marietta
Summary
Customer Service Professional with 20 years of experience delivering exceptional support in fast-paced environments. Proven ability to communicate effectively, resolve issues efficiently, and manage high volumes of customer inquiries. Bilingual: fluent in Portuguese; basic proficiency in English.
Experienced and Dedicated Professional with strong interpersonal skills and a passion for providing support and solutions. Demonstrated success in clear communication, problem resolution, and relationship-building within dynamic, fast-paced environments. Eager to contribute my customer service expertise and collaborative spirit to a company that values empathy and operational excellence.
Overview
3
3
years of professional experience
Work History
Owner
Fibo Design and Construction
08.2024 - Current
- Founded and manage a Interior Design, Home Organizing and construction business focused on residential interiors and remodeling.
- Specialize in interior planning, organization, and personalized decoration projects.
Housekeeping
Atlanta Home Concierge
Atlanta Metro
01.2022 - Current
- Delivered high-quality home management services with discretion and care.
- Built trust with high-profile clients through reliability and confidentiality.
Housekeeping
Sett Solutions Global
Atlanta Metro
10.2024 - 04.2025
- Responsible for maintaining clean, organized spaces across client properties.
- Collaborated with diverse teams, organizing tasks and completing them efficiently.
Education
Bachelors - Interior Design
Faculdade Cambury
Brazil08.2015
Skills
- Customer Relations
- Problem Solving
- Teamwork
- Organization
- Public Service
Languages
- Portuguese, Native
- English, Advanced
Languages
Portuguese
Native/ Bilingual
English
Elementary
Timeline
Housekeeping
Sett Solutions Global
10.2024 - 04.2025
Owner
Fibo Design and Construction
08.2024 - Current
Housekeeping
Atlanta Home Concierge
01.2022 - Current
Bachelors - Interior Design
Faculdade Cambury
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