Elizabeth Austin
Decatur
Summary
Experienced server and bartender with a proven track record of delivering exceptional customer experiences. Creates a welcoming atmosphere and provides attentive service to ensure customer satisfaction. Skilled in multitasking and prioritizing tasks in fast-paced environments while maintaining a friendly and professional demeanor. Committed to upholding high standards of cleanliness, organization, and efficiency to contribute to the overall success of the establishment.
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Santo Cantina & Cocina
02.2024 - Current
- Greet guests and provide a welcoming environment with good vibes
- Take drink orders
- Prepare and serve a variety of alcoholic beverages and nonalcoholic beverages
- Mix according to precise recipe ingredients
- Keeping the bar neat for guests and comfort
- Process credit card and cash payments
- Take count of inventory to make sure bar is fully stocked.
Server
Signia by Hilton
12.2023 - 06.2024
- Greet guest upon arrival
- Serves guests with food and beverages in a positive and friendly manner
- Set up, stock, and break down buffet station
- Provides information to help food and beverage selections
- Presents ordered choices in a prompt and efficient manner.
Server
The guru restaurant and bar
11.2023 - 04.2024
- Greet guest upon arrival
- Serves guests with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Presents ordered choices in a prompt and efficient manner.
Security Officer
Delta Global Services Security Department
02.2023 - 11.2023
- Responsible for securing airport staff and FAA tower
- Delegating Delta's employee code of conduct and enforcing policy.
Hostess/Server
Maggiano's Little Italy
12.2022 - 07.2023
- Greet guest upon arrival
- Seat guests according to servers on the floor
- Serves guests with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Ability to multitask
- Presents ordered choices in a prompt and efficient manner.
Service Experience Representative
Nordstorm Rack
06.2022 - 12.2022
- Top brand ambassador for accessories and formal attire
- Responsibilities also included clerical duties and leading employee coordinated conferences solely based on competitive marketing strategies for seasonal product placement.
Server
Applebee's
03.2021 - 10.2022
- Greet guest upon arrival
- Serves guests with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Presents ordered choices in a prompt and efficient manner.
Front Desk Receptionist
Hampton inn & suites Hemet
08.2020 - 10.2022
- Greet and welcome guests
- Costumer Service
- Arrange housekeeping reports
- Compute and collect payments
- Ability to Multitask
- Assisted in other departments as needed to facilitate correspondence with Guests
- Maintain nightly audits
- Manage hotel booking systems.
Server
Chili's
03.2021 - 05.2022
- Greet guest upon arrival
- Serves guests with food and beverages in a positive and friendly manner
- Provides information to help food and beverage selections
- Presents ordered choices in a prompt and efficient manner.
Education
Certificate - Phlebotomy
Georgia School of Phlebotomy
Sandy Springs, GA06-2024
High School Diploma -
San Jacinto High School
San Jacinto, CA07-2021
Some College (No Degree) -
Atlanta Technical College
Atlanta, GASkills
- Time Management
- Math
- Restaurant experience
- Cashiering
- Assistant Manager Experience
- Computer skills
- Restaurant Management
- Cash Handling
- Kitchen Experience
- Serving Experience
- Food Safety)
- Customer service (3 years)
- Inventory control
- Serving
- Security
- CPR
- First aid
- Surveillance
- Guest Services
- POS
- Banquet Experience
- Host/Hostess
- Customer service
- Communication skills
- Hotel experience
- Guest relations
- Venipuncture techniques
- Patient care
- Laboratory safety
- Bar restocking
- Health codes compliance
- Customer service expertise
- Professional appearance
Certification
- Food Safety, 12/01/20
- ServSafe Food Handler, 12/01/20
- Food Handler Certification
- First Aid CPR AED, 03/01/23
- State basic training program, 03/01/23
- BLS Certification, 11/01/23
- CPR Certification
- ServSafe
- First Aid Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Bartending, Completed, 02/01/21, Completed
- Customer service, Proficient, 01/01/21, Proficient
Timeline
Bartender
Santo Cantina & Cocina
02.2024 - Current
Server
Signia by Hilton
12.2023 - 06.2024
Server
The guru restaurant and bar
11.2023 - 04.2024
Security Officer
Delta Global Services Security Department
02.2023 - 11.2023
Hostess/Server
Maggiano's Little Italy
12.2022 - 07.2023
Service Experience Representative
Nordstorm Rack
06.2022 - 12.2022
Server
Applebee's
03.2021 - 10.2022
Server
Chili's
03.2021 - 05.2022
Front Desk Receptionist
Hampton inn & suites Hemet
08.2020 - 10.2022
Certificate - Phlebotomy
Georgia School of Phlebotomy
High School Diploma -
San Jacinto High School
Some College (No Degree) -
Atlanta Technical College