Elizabeth Barker
Marietta
Summary
I am a Customer focused Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Server
Reville Cafe
Johns Creek
01.2024 - 01.2025
- Accurately calculated checks using POS system; processed payment transactions quickly and efficiently.
- Attended regular team meetings for updates on new menu items or promotions.
- Maintained cleanliness of the dining area throughout shift including wiping down tables, chairs, menus.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
Administrative Officer
The Insightfoal Program
Roswell
01.2023 - 01.2024
- Greeted clients and visitors daily, creating a welcoming and professional first impression.
- Answered multi-line phone system, directing calls and taking detailed messages for clinical staff.
- Checked patients in and out, verified insurance, and processed co pays and intake forms.
- Monitored the front lobby to maintain a calm and supportive environment for patients in recovery.
- Managed administrative tasks such as filing, scanning, data entry, and supply ordering.
Front Desk Receptionist/ Sales Associate
Dave and Busters
Johns Creek
06.2021 - 08.2022
- Welcomed and assisted guests at the front desk, providing information on games, promotions, and attraction pricing.
- Sold and reloaded Power Cards, explaining packages and bonus offers to maximize guest value.
- Handled high volume cash and card transactions quickly and accurately.
- Resolved guest issues promptly and professionally, including lost cards or machine errors.
- Maintained knowledge of game floor layout to direct guests and answer questions.
- Supported special events, group check ins, and birthday party coordination.
- Restocked merchandise and maintained clean, organized front desk and redemption areas.
- Promoted D&B rewards programs and upsold guests to premium game packages.
Education
Bachelor of Arts - Political Science And Goverment
Kennsaw State University- Online
Kennesaw, GA05-2026
Skills
- Customer Service – Ability to create a positive shopping experience and resolve issues professionally
- Communication Skills – Clear, friendly, and effective speaking and listening with customers and team members
- Sales Ability – Skill in upselling, promoting products, and meeting sales goals
- Reliability – Consistent attendance, punctuality, and dependability
- Teamwork – Cooperating with coworkers to keep operations running smoothly
- Adaptability – Staying calm and adjusting quickly during busy times or policy changes
Timeline
Server
Reville Cafe
01.2024 - 01.2025
Administrative Officer
The Insightfoal Program
01.2023 - 01.2024
Front Desk Receptionist/ Sales Associate
Dave and Busters
06.2021 - 08.2022
Bachelor of Arts - Political Science And Goverment
Kennsaw State University- Online
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