Elizabeth Griffin Reed
Dahlonega
Summary
Dynamic and service-oriented professional with a proven track record at Estes Services, excelling in organization and verbal communication. Demonstrated ability to enhance office efficiency and confidentiality, adept at administrative support and managing multiple tasks effectively. Achieved significant improvements in office operations and customer satisfaction.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
8
8
years of professional experience
Work History
Receptionist
Estes Services
09.2015 - 03.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Routed incoming mail and messages to relevant personnel without delay.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Skills
- Organization skills
- Time management
- Telephone skills
- Verbal and written communication
- Administrative support
- Service-oriented mindset
- Mail distribution
Timeline
Receptionist
Estes Services
09.2015 - 03.2023
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