Experienced in client relationship management, inventory optimization, and sales strategy development. Utilizing collaborative approaches to enhance team performance and drive sales growth. Strong understanding of market trends and customer needs, ensuring delivery of tailored solutions and achieving high levels of client satisfaction!
Overview
7
7
years of professional experience
Work History
Wholesale Account Executive
Michael & Paula Hyman Inc.
01.2023 - Current
Increased wholesale account revenue by establishing strong partnerships with key clients and providing exceptional customer service.
Successfully managed challenging situations or client complaints by remaining professional, empathetic, and solution-focused, ultimately preserving positive relationships even during difficult circumstances.
Worked closely with product development teams to provide valuable insights into client preferences, shaping future product offerings in line with market demand.
Fostered long-term relationships with customers to earn repeat business and encourage referrals.
Generated new business opportunities by attending industry trade shows, networking events, and conducting cold calls.
Generated additional sales opportunities with upselling and cross-selling techniques.
Fostered collaborative environment, sharing best practices among sales team.
Built relationships with customers and community to promote long term business growth.
Sales Manager
The Flossy Peach
05.2018 - 01.2023
Resolved customer issues quickly to close deals and boost client satisfaction.
Established and cultivated solid business relationships with new or existing customers.
Met with clients, delivering presentations and educating on product and service features and offerings.
Evaluated performance against goals and implemented appropriate development plans.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Exceeded sales targets consistently, through strategic planning and execution of targeted sales initiatives.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Social Media Manager
The Flossy Peach
01.2020 - 01.2023
Developed marketing content such as blogs, promotional materials and advertisements for social media.
Increased customer engagement through social media.
Designed and implemented social media strategies to align with business goals.
Managed team to generate original content and moderate online community members.
Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
Education
Bachelor of Business -
Valdosta State University
Valdosta, GA
08-2026
Skills
Customer service
Sales strategy
Relationship building
B2B sales
Account management
Sales closing
Teamwork and collaboration
Reliability
Adaptability and flexibility
Retail sales
Self motivation
Interests
Graphic Design
Music
Fashion and Style
Interior Design
Timeline
Wholesale Account Executive
Michael & Paula Hyman Inc.
01.2023 - Current
Social Media Manager
The Flossy Peach
01.2020 - 01.2023
Sales Manager
The Flossy Peach
05.2018 - 01.2023
Bachelor of Business -
Valdosta State University
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