Accomplished accounting professional with over a decade of experience in general ledger accounting, auditing, and financial reporting. Demonstrated expertise in meticulous data entry and proficiency in Microsoft Excel, QuickBooks, and NetSuite. Known for exceptional skills in account reconciliation and maintaining transparent communication with stakeholders. Highly skilled in crafting detailed financial statements and adept at identifying opportunities for process improvement to enhance accuracy and compliance.
Overview
19
19
years of professional experience
Work History
Accounting and Reconciliation Specialist
Inhabit - Vantage Card Services
04.2021 - Current
Collaborate with financial managers and team members to execute various accounting task such as identify and resolve root causes of unreconciled items, improving reconciliation accuracy and efficiency
Manage monthly payments and reporting for thousands of clients, ensuring accurate and timely transactions across multiple platforms
Conduct timely research on discrepancies to ensure precise account updates and eliminate out-of-balance conditions
Oversee tax reporting and compliance for over 40k accounts, ensuring regulatory adherence
Utilize advanced Excel functions (pivot tables, VLOOKUP) and NetSuite to prepare detailed reports for senior management
Maintain and document settlement procedures, collaborating across departments to address settlement-related concerns
Onboarding clients in multiple property management platforms including Aptexx
Conducted regular audits to identify discrepancies and implement corrective actions
Oversaw payroll processing, ensuring accuracy and compliance with tax regulations
Implemented internal controls to mitigate risk of fraud or error in financial transactions
Managed intercompany transactions including reconciliations across multiple entities
Prepared monthly balance sheet reconciliations ensuring accuracy of reported financial data
Served as a liaison between finance department and other departments within the organization
Investigated complex accounting issues, proposing solutions based on thorough analysis
Conducted regular training sessions for staff on new accounting procedures or software updates
Reviewed contracts from a financial perspective to ensure compliance with accounting standards
Led month-end close process, ensuring accurate and timely completion of financial statements
Office Manager/Bookkeeper
Tree Crews
02.2016 - 04.2021
Conducted daily cash functions, including account tracking, payroll processing, budgeting, and bank reconciliations using QuickBooks
Managed high volumes of emails and correspondence, optimizing communication and workflow efficiency
Prepared and filed state and federal tax form, monitored financial progress, and maintained quarterly and yearly balance sheets
Enhanced the accuracy and completeness of financial records by streamlining bookkeeping processes
Managed accounts receivable/payable, logistics, and marketing tasks, contributing to overall business growth and operational efficiency
Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
Assisting in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and meeting coordination
Provided training to new employees on company policies/procedures as well as proper use of office equipment/software tools
Led a team of administrative staff members in achieving departmental goals through effective delegation of tasks
Managed the office budget, tracking expenses and identifying areas for cost-saving measures
Maintained accurate and up-to-date financial records for multiple clients
Performed monthly bank reconciliations to ensure accuracy of financial transactions
Managed accounts payable and accounts receivable processes, ensuring timely payments and collections
Prepared and filed quarterly tax returns in compliance with applicable regulations
Collaborated with external auditors during annual audits to provide necessary documentation and support
Implemented efficient bookkeeping systems to streamline processes and improve productivity
Identified discrepancies or errors in financial records and resolved them promptly
Utilized accounting software (e.g., QuickBooks) to record transactions accurately and efficiently
Adhered to strict confidentiality guidelines when handling sensitive financial information
Trained new employees on bookkeeping procedures, ensuring consistent quality standards were maintained across the team
Collaborated with external vendors to ensure accurate recording of expenses and invoices
Managed multiple bookkeeping projects simultaneously, meeting all deadlines consistently
Account Manager - Construction Facility Maintenance Company
RCS
05.2014 - 01.2016
Partnered with new and established vendors to negotiate favorable pricing and scheduling terms, resulting in cost savings and timely deliveries
Ensured invoicing accuracy by collaborating closely with the accounting department
Maintained strong working relationships with customers, promptly addressing inquiries and resolving complaints related to work orders, invoices, and shipments
Acted as a liaison between account holders and internal departments to facilitate smooth communication and resolve issues
Managed a high volume of daily calls, handling customer inquiries, initiating new work orders, and addressing concerns
Utilized QuickBooks to compile extensive customer and data lists for streamlined account management
Served as the main point of contact for all client inquiries and issue resolution
Mentored junior account managers on best practices for relationship building and account management strategies
Collaborated with the finance team to resolve billing discrepancies and ensure timely payment collection
Managed a high-volume workload while maintaining attention to detail and meeting tight deadlines
Provided ongoing training sessions for clients on how to effectively utilize our products or services
Managed a team of XX maintenance technicians, assigning tasks and providing guidance to ensure efficient completion of work orders
Implemented cost-saving measures by negotiating contracts with vendors for supplies and services
Maintained accurate records of maintenance activities, including work orders, repairs performed, and inventory levels
Developed emergency response plans for various scenarios (e.g., power outages, natural disasters) to ensure the safety of occupants
Developed strong relationships with key stakeholders such as property managers or building owners
Collaborated with procurement department in sourcing reliable suppliers/vendors at competitive prices
Coordinated with external contractors for specialized repairs or installations that required expertise beyond internal capabilities
Managed the maintenance budget, tracking expenses and identifying areas for cost savings
Liaised with regulatory agencies during inspections or audits to maintain compliance with applicable codes and regulations
Served as the primary point of contact for emergency situations such as fire alarms, power outages, or severe weather events
Closely monitored contractor performance during outsourced projects to ensure quality workmanship