Elizabeth Johnson
Valdosta
Summary
Dedicated associate with proven skills in customer service, decision-making, and money handling. Committed to enhancing customer experiences and driving operational efficiency.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Hobby Lobby
Valdosta, GA
02.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Supported inventory management by tracking stock levels and coordinating replenishment orders.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Facilitated training sessions for new team members on store policies and customer service standards.
- Implemented visual merchandising strategies to enhance product displays and improve customer engagement.
- Monitored compliance with safety regulations and company policies to maintain a secure shopping environment.
- Resolved customer complaints efficiently, ensuring a positive shopping experience and fostering loyalty.
Department Lead
Hobby Lobby
Augusta, GA
08.2021 - 02.2025
- Stocked merchandise, organized displays, and maintained store cleanliness to enhance customer experience.
- Monitored inventory levels and coordinated restocking efforts to prevent product shortages.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
Front End Associate
Chic-Fil-A
Augusta, GA
05.2020 - 07.2021
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Trained and mentored new associates on operational procedures and company policies.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
Education
High School Diploma -
Davidson Fine Arts
Augusta, GASkills
- Customer service
- Money handling
- Decision-making
- Problem-solving
- Time management
Timeline
Assistant Manager
Hobby Lobby
02.2025 - Current
Department Lead
Hobby Lobby
08.2021 - 02.2025
Front End Associate
Chic-Fil-A
05.2020 - 07.2021
High School Diploma -
Davidson Fine Arts