Summary
Overview
Work History
Education
Certification
Timeline
Generic

Elizabeth Khuri

Byron

Summary

Highly motivated and detailed-oriented professional with experience in insurance account management. Proven track record of building customer relationships and successfully closing insurance sales. Committed to delivering exceptional customer service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Account Manager & Customer Service Representative

State Farm Insurance, Joan Johnson
11.2023 - Current
  • Developed and maintained strong client relationships to ensure continued customer satisfaction.
  • Trained new team members on account management and operational procedures to deliver consistent and high level of service.
  • Reviewed accounts to identify areas for improvement and addressed any additional insurance products the insured may need.
  • Successfully resolved many escalated underwriting and billing issues to prevent loss of valuable clients while maintaining positive relationships with all parties involved.

Account Manager & Customer Service Representative

State Farm Insurance, Paul Richter
09.2014 - 11.2023
  • Resolved client inquiries and concerns efficiently, enhancing overall service quality and responsiveness.
  • Conducted account reviews, identifying opportunities for adding additional services or coverage enhancements.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.

Attorney

Law Office of Eden Rose Brown & R. Scott Corey, PC
09.2008 - 07.2014
  • Drafted and reviewed estate planning documents focusing on family wealth preservation strategies, tax law, and charitable planning.
  • Counseled clients regarding comprehensive and effective estate plans.
  • Researched and applied current trust and estate planning law.
  • Managed complex after-death cases effectively by prioritizing tasks and keeping organized records.

Education

J.D. -

Regent University School of Law
Virginia Beach, VA
05-2007

Bachelor of Arts - History

George Fox University
Newberg, OR
05-2003

Certification

  • Property & Casualty Insurance License, Oregon
  • Life & Health Insurance License, Oregon
  • Oregon State Bar Member

Timeline

Account Manager & Customer Service Representative

State Farm Insurance, Joan Johnson
11.2023 - Current

Account Manager & Customer Service Representative

State Farm Insurance, Paul Richter
09.2014 - 11.2023

Attorney

Law Office of Eden Rose Brown & R. Scott Corey, PC
09.2008 - 07.2014

J.D. -

Regent University School of Law

Bachelor of Arts - History

George Fox University
Elizabeth Khuri