Elizabeth Moravek
Monticello
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Enjoys interacting with customers and making sure areas are sanitized and organized to my best knowledge. Likes to oversee other areas and confirms they are taken care of. Can count register to ensure amount is correct and secure. Can also take notes of inventory and how much of each item is currently stocked and can be used. Likes to also focus on aesthetic of area or item if made to order.
Overview
6
6
years of professional experience
Work History
Cleaner
Gleampro LLC
01.2024 - 12.2024
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Enhanced employee morale, ensuring clean and inviting cafeteria and break room area.
- Leveraged time management skills to cover all assigned areas thoroughly within scheduled hours.
- Reduced allergens in office atmosphere with regular vacuuming of carpets and upholstery.
- Disinfected microwaves, coffee makers and refrigerators to prevent spread of germs and bacteria.
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Enhanced workplace cleanliness by diligently performing daily cleaning tasks such as vacuuming, mopping, and dusting.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
Barista Shift Lead
The Vanilla Bean
01.2022 - 12.2023
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Discussed menu items and preparation methods with customers and suggested promotional items to increase sales.
- Reconciled daily sales each shift, counting register drawers and resolving discrepancies.
- Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Provided guidance and mentoring to junior baristas on techniques for making espresso-based beverages.
- Conducted regular inspections of kitchen areas to ensure cleanliness and compliance with food safety regulations.
- Maintained inventory of supplies, including coffee beans, syrups, cups, lids.
- Provided excellent customer service and ensured all customers left satisfied.
Cashier
Little Caesars Pizza
04.2019 - 08.2019
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
Education
Associate of Arts - Art
Georgia State University
Atlanta, GA2024
High School Diploma -
Georgia Connections Academy
05.2018
Skills
- Customer Service
- Barista Training
- Hand-Crafted Drink Recipes
- Inventory Management
- Shop Opening and Closing
- Bank Deposits
- POS Systems
- Product Recommendations
- Complaint Handling
- Cleaning and sanitizing
- Sanitation practices
- Attention to detail
Accomplishments
- Assistant Manager Position
Education and Training
other,true,other
Timeline
Cleaner
Gleampro LLC
01.2024 - 12.2024
Barista Shift Lead
The Vanilla Bean
01.2022 - 12.2023
Cashier
Little Caesars Pizza
04.2019 - 08.2019
High School Diploma -
Georgia Connections Academy
Associate of Arts - Art
Georgia State University
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