Ella Grbic
Gainesville,GA
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills.
Overview
3
3
years of professional experience
Work History
Sales Associate
Tillys
01.2025 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Medical Assistant
North Roswell Internal Medicine
04.2024 - 02.2025
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
E-commerce Clerk
Kroger
09.2022 - 04.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Bringing orders to customers' vehicles, verifying order details, and providing a friendly experience.
- Meeting order deadlines, working with the team, and keeping the pickup area clean and organized.
- Greet customers, answer questions, and handle any issues with orders.
Education
Bachelor of Nursing -
Georgia State University
Atlanta, GA05-2028
High School Diploma -
Loganville High School
Loganville, GA05-2024
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Sales expertise
- Sales development
Languages
Bosnian
Native or Bilingual
Timeline
Sales Associate
Tillys
01.2025 - Current
Medical Assistant
North Roswell Internal Medicine
04.2024 - 02.2025
E-commerce Clerk
Kroger
09.2022 - 04.2024
Bachelor of Nursing -
Georgia State University
High School Diploma -
Loganville High School
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