Ella Sawyer
Athens
Summary
Highly motivated third year Biomedical Physiology student with a strong background in customer service and support. Highly skilled in active listening, problem-solving, and fostering positive relationships. Committed to delivering exceptional service and enhancing client experiences.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Bartender
General Beauregard's
Athens
2024.08 - Current
- Processed payments and bar tabs using POS system, managing cash drawer to ensure accuracy of funds at shift's end.
- Performed opening and closing duties including restocking supplies and maintaining cleanliness of the bar area throughout the shift.
- Engaged with customers in friendly conversations to provide exceptional service and build rapport.
- Memorized a variety of cocktails to serve and prepare to customers as well as making personalized recommendations based on preferences.
- Increased nightly revenue by recommending premium and multiple products to customers.
Physical Therapy Technician
East Athens Physical Therapy
Athens
2025.07 - 2026.01
- Prepared treatment areas and ensured cleanliness of equipment, tools, and office environment to promote safe and effective patient care.
- Educated patients on exercises and proper techniques for rehabilitation and pain management.
- Monitored patient progress during sessions and reported observations to therapists.
- Supported administrative tasks, including managing patient records and schedules using EMR (prompt) and managing supplies.
- Applied and removed hot packs, cold packs, and electrical stimulation systems (NEUBIE) following therapist instructions.
- Guided patients through therapeutic exercises and use of equipment under supervision.
Sales Consultant
GirliGirl Boutique
Buford
2021.12 - 2022.06
- Increased revenue by upselling products and emphasizing benefits tailored to client needs.
- Engaged customers through effective verbal communication to identify specific needs and requirements, enhancing overall customer satisfaction.
- Assisted customers in product selection and provided personalized styling advice, contributing to a tailored shopping experience.
- Resolved customer inquiries and issues professionally, ensuring positive outcomes and fostering loyalty.
- Provided comprehensive product information, including features, prices, and availability.
Education
Bachelor of Science - Biomedical Physiology; Exercise And Sports
University of Georgia
GA2027-05
High School Diploma -
Mill Creek High School
Hoschton, GA2023-05
Skills
- Organizational skills
- Time management
- Team collaboration
- Active listening
- Problem solving
- Adaptability
- Critical thinking
- Friendly demeanor
- Quick learner
Certification
BLS certification - 2023
Timeline
Physical Therapy Technician
East Athens Physical Therapy
2025.07 - 2026.01
Bartender
General Beauregard's
2024.08 - Current
Sales Consultant
GirliGirl Boutique
2021.12 - 2022.06
Bachelor of Science - Biomedical Physiology; Exercise And Sports
University of Georgia
High School Diploma -
Mill Creek High School