Ella Stone
Valdosta
Summary
Dedicated and organized individual with a solid background in hospitality. Known for excellent time management and effective communication, consistently delivering exceptional customer service and fostering a welcoming environment.
Overview
4
4
years of professional experience
Work History
Barista
Redowl
Hahira
02.2024 - Current
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Guided customers in menu selections, enhancing overall dining experience.
- Operated cash register and processed transactions accurately and efficiently.
- Restocked supplies and ensured freshness of ingredients to support uninterrupted service.
- Maintained cleanliness and organization of workspace, contributing to efficient service environment.
Hostess
Olive Garden Restaurant
Valdosta
07.2023 - 02.2024
- Greeted and seated guests promptly, enhancing overall guest experience.
- Managed waitlists to minimize guest wait times during peak hours.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Engaged in friendly conversation with guests to foster a welcoming atmosphere.
- Maintained cleanliness of the host area and dining room.
Cashier
Relish
Valdosta
08.2022 - 10.2023
- Executed customer transactions accurately, ensuring a smooth checkout experience.
- Handled cash, credit, and electronic payments securely.
- Resolved customer complaints with professionalism and patience.
- Maintained cleanliness and organization of checkout area.
- Performed a variety of tasks as directed by management to support daily operations.
Education
Certificate - Esthetics
Wiregrass Georgia Technical College
Valdosta, GASkills
- Point of sale operation
- Cash handling
- Customer service
- Time management
- Workplace organization
- Effective communication
- Friendly engagement
Timeline
Barista
Redowl
02.2024 - Current
Hostess
Olive Garden Restaurant
07.2023 - 02.2024
Cashier
Relish
08.2022 - 10.2023
Certificate - Esthetics
Wiregrass Georgia Technical College