Ella Wiley
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Flex Troubleshooter Automation Technician
ThredUp
Suwanee, GA
12.2022 - Current
- Identified root cause of technical issues and developed solutions.
- Assisted senior team members in developing strategies for resolving complex technical problems.
- Surveyed and supported technology assets to maintain business continuity.
Sales Representative
OfficeMax
Loganville, GA
08.2022 - 12.2022
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Answered inquiries from prospective customers regarding features of products and services offered.
Sales Representative
Chipotle Mexican Grill
Loganville, GA
01.2022 - 08.2022
- Monitored customer order process and addressed customer issues.
- Adhered to company initiatives and achieved established goals.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Assistant Manager
Domino's Pizza
Monroe, GA
05.2020 - 01.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Coordinated with other departments to ensure smooth flow of operations.
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
Education
Walnut Grove High School
Loganville, GA05-2022
Software Engineering
Western Governors University
Software Development
Georgia Gwinnett College
Lawrenceville, GASkills
- Hardware Troubleshooting
- Product and Service Knowledge
- Sales Monitoring
- Operations Management
- Sales Strategies
- Project Management
- Customer Needs Assessment
- Customer Service
- Money Handling
- Workload Management
- Customer Relationship Management (CRM)
- Orientation and Training
- Adaptability and Flexibility
- Internal Communications
Accomplishments
- Member of Beta Club
- Member of National Society of High School Scholars
- Graduated high school with Honors
Languages
Spanish
Elementary
Timeline
Flex Troubleshooter Automation Technician
ThredUp
12.2022 - Current
Sales Representative
OfficeMax
08.2022 - 12.2022
Sales Representative
Chipotle Mexican Grill
01.2022 - 08.2022
Assistant Manager
Domino's Pizza
05.2020 - 01.2022
Walnut Grove High School
Software Engineering
Western Governors University
Software Development
Georgia Gwinnett College
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