Ellie Williams
Dallas
Summary
Ensuring that the client needs are being met. Follow policy and procedures. Having the ability to multitask, set priorities and manage time effectively. Make critical decisions on different situations. Maintain a professional appearance. Build sustainable relationships and taking the extra mile. Being proactive, driven and open to change and new ideals.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Target
Hiram, GA
01.2025 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted in training new staff on operational procedures and customer service protocols.
- Managed inventory levels, ensuring product availability and proper stock organization.
- Enhanced customer experience by providing personalized product recommendations.
Security Officer
Security Officer G4S Security
Memphis, TN
06.2024 - 04.2025
- Observe and report, ensure that officer safety is the number one priority of the day. Create the schedule for each week. Fill out payroll correction form. Work side by side with the Memphis Police Department during the week and weekend. Training new employees of day to day operations and on policy's and procedures and equipment. Ensure that the client needs are being met. control the dispatch room. Supervise the employees on my staff. Make a new deployment for each shift. Operate 2 way radio and telephone equipment. Transfer calls to the right extension. Make good decision in critical situation. Advise customers and employees of policy and procedures. Operate camera monitors in the dispatch and save files on camera footage when needed. Provide assist to tenants or customers when needed. Operate different equipment such as the T3, Segway, and the mobile unite. Get the necessary information when filling and incident or accident report. Interact cordially and communicate with the public daily. Train new employees on the day to day operations and policy and procedures. Daily uniform, and vehicle inspection Make daily deployment sheet, Good oral and written communication skills.
Packing, Shipping, and Receiving Assembler
Textron GSE
Kennesaw, GA
08.2023 - 12.2024
- Deliver materials according to the Standard Operating Procedure. Move materials from warehouse, dock, or trailers to designated locations as required. Unload and load common carrier and vendor vehicles. Verify part number and piece count of material being loaded and unloaded. Deliver material to using department and warehousing departments. Restock parts. Ensure product is moved in a safe manner and delivered without damage.
Cashier
Nike
915 Ridgewalk Pkwy Ste 200, Woodstock, GA 30188
02.2023 - 11.2024
- Led initiatives for staff scheduling, ensuring adequate coverage during peak hours for improved service delivery.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Cashier
Walmart
Hiram, GA
04.2023 - 07.2024
- Processed customer transactions efficiently, ensuring accuracy and prompt service.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Processed customer transactions efficiently using POS systems and maintained cash drawer accuracy.
- Assisted customers with product inquiries, enhancing overall shopping experience through exceptional service.
- Managed returns and exchanges, ensuring compliance with store policies while maintaining customer satisfaction.
- Trained new cashiers on operational procedures and customer service best practices to improve team performance.
- Collaborated with team members to streamline checkout processes, reducing wait times for customers during peak hours.
- Implemented promotional displays at the register, boosting sales of featured items and increasing customer engagement.
- Resolved customer complaints effectively, applying problem-solving skills to uphold store reputation and loyalty.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Monitored inventory levels at checkout areas, ensuring availability of high-demand products for optimal sales performance.
Education
DIPLOMA - undefined
Melrose High School
Memphis, TNSkills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash management
- Product knowledge
- Customer focus
- Payment processing
- Cash register operation
- Cash handling
- Customer complaint resolution
- Guest services
- Inventory management
- Refund handling
- Payment collection
- Cash handling expertise
Timeline
Customer Service Cashier
Target
01.2025 - 07.2025
Security Officer
Security Officer G4S Security
06.2024 - 04.2025
Packing, Shipping, and Receiving Assembler
Textron GSE
08.2023 - 12.2024
Cashier
Walmart
04.2023 - 07.2024
Cashier
Nike
02.2023 - 11.2024
DIPLOMA - undefined
Melrose High School