Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elliot Skerritt

Warner Robins

Summary

Dynamic customer service professional with proven success at Food Depot, excelling in cash handling and fostering customer loyalty through empathy and effective communication. Recognized for maintaining a clean workspace and achieving high customer satisfaction. Strong teamwork and leadership skills developed through JROTC, enhancing collaboration and discipline in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Customer Service Cashier

Food Depot
11.2024 - 05.2025
  • Processed customer orders and accurately handled payment transactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.

JROTC Cadet

JROTC Program
08.2022 - 05.2025
  • Developed leadership skills by participating in various JROTC training exercises and activities.
  • Contributed to a positive learning environment by acting as a role model for fellow cadets, demonstrating respect for authority, peers, and self discipline.
  • Enhanced teamwork abilities through collaborative projects and group tasks within the JROTC program.
  • Strengthened communication skills through regular presentations, briefings, and public speaking engagements related to JROTC topics.

Education

Warner Robins Highschool
Warner Robins, GA

Charles R Drew High School
Riverdale, GA

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash handling
  • Cash register operation
  • Refund handling
  • Cleanliness and hygiene
  • Strong work ethic
  • Salesmanship and persuasion
  • Teamwork and collaboration
  • Bagging and packaging

Timeline

Customer Service Cashier

Food Depot
11.2024 - 05.2025

JROTC Cadet

JROTC Program
08.2022 - 05.2025

Warner Robins Highschool

Charles R Drew High School
Elliot Skerritt