Ellis Brown
Atlanta
Summary
Dynamic Dock Manager with proven expertise at Jones Lang LaSalle, enhancing operational efficiency and safety standards, leading to a significant reduction in workplace accidents. Skilled in freight handling and customer service, I excel in problem-solving and team collaboration, driving improvements in dock processes and maintaining high satisfaction levels.
Overview
12
12
years of professional experience
Work History
Dock Manager
Jones Lang LaSalle, JLL
Atlanta,Ga
09.2024 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Recorded number of units moved or handled, using work tickets, and daily production sheets.
- Performed pre-shift and post-shift inspections of dock equipment.
- Stored and stocked pallets weighing up to [Number] pounds to keep warehouse clean and organized.
- Implemented loading dock process and productivity improvements.
- Communicated and coordinated with [Number] departments to verify operational peak performance.
- Collaborated with other departments to ensure seamless coordination of shipment arrivals and departures.
- Improved safety standards on the dock, resulting in a significant decrease in workplace accidents.
- Developed strong relationships with customers, resolving any issues promptly and professionally to maintain satisfaction levels.
- Enhanced dock efficiency by streamlining processes and implementing new procedures.
- Established policies for efficient waste management that contributed towards a more eco-friendly working environment at the dock facility.
Dock Master
SDAC
Atlanta,Ga
03.2019 - 08.2024
- Maintained strong relationships with customers through attentive service and prompt resolution of issues.
- Managed fuel inventory efficiently to maintain adequate stock levels and minimize losses due to spoilage or theft.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Assessed facility conditions regularly for necessary upgrades or improvements, resulting in an attractive and functional marina.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
- Facilitated smooth communication among team members through regular meetings and efficient reporting processes.
Maintenance Technician
Kherimba
Atlanta Ga
10.2013 - 03.2019
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Education
High School Diploma -
Alonzo A Crim
Atlanta,Ga05-1997
Skills
- Shipping and receiving
- Warehouse management
- Freight handling
- Load planning
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Warehouse safety
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Material handling
Timeline
Dock Manager
Jones Lang LaSalle, JLL
09.2024 - Current
Dock Master
SDAC
03.2019 - 08.2024
Maintenance Technician
Kherimba
10.2013 - 03.2019
High School Diploma -
Alonzo A Crim