Ellis Brown
Atlanta
Summary
Dynamic Dock Manager with proven expertise at Jones Lang LaSalle, enhancing operational efficiency and safety standards, leading to a significant reduction in workplace accidents. Skilled in freight handling and customer service, I excel in problem-solving and team collaboration, driving improvements in dock processes and maintaining high satisfaction levels.
Overview
12
12
years of professional experience
Work History
Dock Manager
Jones Lang LaSalle, JLL
09.2024 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Recorded number of units moved or handled, using work tickets, and daily production sheets.
- Performed pre-shift and post-shift inspections of dock equipment.
- Stored and stocked pallets weighing up to [Number] pounds to keep warehouse clean and organized.
- Implemented loading dock process and productivity improvements.
- Communicated and coordinated with [Number] departments to verify operational peak performance.
- Collaborated with other departments to ensure seamless coordination of shipment arrivals and departures.
- Improved safety standards on the dock, resulting in a significant decrease in workplace accidents.
- Developed strong relationships with customers, resolving any issues promptly and professionally to maintain satisfaction levels.
- Enhanced dock efficiency by streamlining processes and implementing new procedures.
- Established policies for efficient waste management that contributed towards a more eco-friendly working environment at the dock facility.
Dock Master
SDAC
03.2019 - 08.2024
- Maintained strong relationships with customers through attentive service and prompt resolution of issues.
- Managed fuel inventory efficiently to maintain adequate stock levels and minimize losses due to spoilage or theft.
- Loaded trucks and properly secured items to prevent damage during transportation.
- Assessed facility conditions regularly for necessary upgrades or improvements, resulting in an attractive and functional marina.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
- Facilitated smooth communication among team members through regular meetings and efficient reporting processes.
Maintenance Technician
Kherimba
10.2013 - 03.2019
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Installed new locks, door handles, and door closers.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Education
High School Diploma -
Alonzo A Crim
Atlanta,Ga05-1997
Skills
- Shipping and receiving
- Warehouse management
- Freight handling
- Load planning
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Warehouse safety
- Multitasking
- Multitasking Abilities
- Loading and unloading
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Material handling
Timeline
Dock Manager
Jones Lang LaSalle, JLL
09.2024 - Current
Dock Master
SDAC
03.2019 - 08.2024
Maintenance Technician
Kherimba
10.2013 - 03.2019
High School Diploma -
Alonzo A Crim
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