- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Photography
Ellisa Griffin
Rome,GA
Summary
Dynamic leader with a proven track record at E Discovery Digital, enhancing data discovery processes and client satisfaction. Skilled in team leadership and critical thinking, I directed cross-functional initiatives that streamlined workflows and optimized resource allocation, resulting in improved project outcomes and operational efficiency.
Overview
39
39
years of professional experience
Work History
Vice President
E Discovery Digital
06.2006 - Current
- Led strategic initiatives to enhance data discovery processes and improve client satisfaction.
- Developed and implemented operational frameworks to streamline e-discovery workflows across teams.
- Directed cross-functional teams in leveraging advanced technology solutions for efficient data management.
- Oversaw budget planning and resource allocation to optimize project outcomes and align with corporate objectives.
- Mentored junior staff, fostering professional development and promoting best practices within the organization.
- Collaborated with stakeholders to identify business needs and tailor e-discovery solutions accordingly.
Photo Lab Manager / Digital Lab Manager
Mid City Camera
01.1990 - 01.2005
- Oversaw daily laboratory operations, ensuring compliance with safety and quality standards.
- Managed workflow optimization, enhancing efficiency across all laboratory processes.
- Trained and mentored staff on best practices in laboratory techniques and equipment usage.
- Implemented new protocols to improve testing accuracy and turnaround times.
- Developed training materials to enhance employee knowledge of safety procedures and equipment operation.
- Coordinated inventory management, maintaining optimal stock levels of lab supplies and equipment.
Veterinary Receptionist
Veterinary Hospital University Of Pennsylvania
06.1987 - 01.1990
- Managed appointment scheduling and client inquiries to optimize workflow and enhance customer satisfaction.
- Provided detailed information on services, procedures, and pricing to educate pet owners effectively.
- Coordinated patient check-in and check-out processes to ensure efficient clinic operations.
- Assisted veterinary staff in maintaining accurate patient records using practice management software.
- Trained new reception staff on protocols, enhancing team performance and service delivery consistency.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Entered data from pet records and office visits into computer system.
- Contributed to positive work environment through excellent teamwork and collaboration with staff members.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
Education
No Degree - Pre Veterinary Medicine
University of Pennsylvania
Philadelphia, PANo Degree - Psychology
Community College of Philadelphia
Philadelphia, PASkills
- Team leadership
- Relationship building
- Decision-making
- Critical thinking
Interests
Timeline
Vice President
E Discovery Digital
06.2006 - Current
Photo Lab Manager / Digital Lab Manager
Mid City Camera
01.1990 - 01.2005
Veterinary Receptionist
Veterinary Hospital University Of Pennsylvania
06.1987 - 01.1990
No Degree - Pre Veterinary Medicine
University of Pennsylvania
No Degree - Psychology
Community College of Philadelphia