ELVIRA BELINC
Leesburg,Georgia
Summary
As customer service professional and Switchboard operator, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Communications Representative/ Switchboard
Phoebe Putney Memorial Hospital
01.2018 - Current
- Run the forth desk for Phoebe North Campus.
- Greeted all visitors and made pass for patient rooms.
- Check in all USP/FedEx Packages for all departments .
- Switchboard for the Main and North hospital.(We take over 1000 calls a day)
- Check in the nurse for the sleep room.
- Directed patients for doctors office.
Medical Assistant Technician
Phoebe Putney Memorial Hospital
03.2022 - 08.2023
- Conducted thorough pre-examination assessments of patients'' vital signs, medical histories, and presenting symptoms for informed physician evaluations.
- Prepared examination rooms and sterilized equipment according to strict guidelines, ensuring a safe environment for patient care delivery.
- Provided compassionate support to patients during difficult times, offering a listening ear and empathetic approach to care delivery.
- Clean and dressed patients worms .
Education
High School Diploma -
Mitchell Baker Hight School
Camilla, GA05-2003
Skills
- Operating switchboards
- Multi-line phone systems
- Researching customer issues
- Call transfers
- Front desk operations
- Greeting customers
- Front desk management
- Search directories
- Customer service
- Organizational skills
- Team building
- Self motivation
Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
Timeline
Medical Assistant Technician
Phoebe Putney Memorial Hospital
03.2022 - 08.2023
Communications Representative/ Switchboard
Phoebe Putney Memorial Hospital
01.2018 - Current
High School Diploma -
Mitchell Baker Hight School
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