Emani Palmore
Rome
Summary
A motivated and result driven professional with customer service/operations experience. I have handled a large volume of customer contacts, manage my time well, keep an organized work environment. I have also received recognition for being dependable, having good communications skills and a detailed focus on the details. I would like to move from a customer service role to either an Administrative or Front Desk position to assist with day-to-day duties of an office and help improve customer experiences.
Overview
3
3
years of professional experience
Work History
Housekeeping Attendant
Sizemoreinc
White, GA
12.2025 - Current
- Cleaned safely and efficiently on a day-to-day basis to ensure that all designated areas were maintained at a high level of cleanliness.
- Utilized my time wisely and was able to complete all independent tasks before their respective due dates.
- Consistently followed established cleaning techniques and safety regulations.
- Immediately reported any issues with maintenance or safety directly to upper-management.
- Used dependable skills along with attention to detail and responsibility in every task I completed as part of my daily duties.
Operations Associate
Randstad
Rome, GA
01.2025 - 10.2025
- Managed all aspects of orders with a very high level of success, which contributed to meeting the customer service expectations for both timeliness and detail.
- Utilized the established processes and maintained an accurate record of inventory levels and shipment information.
- Operated in an environment that was driven by deadlines, which helped develop my ability to manage my time and prioritize tasks.
- Successfully communicated on a regular basis with coworkers and supervisors regarding operational issues and procedures to assist in maintaining smooth day-to-day operations.
- Kept the work area clean and well-organized and followed all company safety policies and guidelines.
Customer Service Associate
Ross Dress for Less
Rome, GA
04.2024 - 07.2024
- Began supporting customers through assisting shoppers with their needs, answering shopper inquiries and providing an enjoyable shopping experience.
- Processed all cash register transactions as accurately as possible, was always paying close attention to details and maintained a high level of focus on accuracy.
- Assisted in the organization of store merchandise and kept a clean well-organized store environment for both employees and customers.
- Worked with fellow employees to help manage the flow during peak hours and worked together to create a smoother work flow.
- Was reliable and flexible when working in a fast paced retail environment and performing multiple job responsibilities at one time.
Member Service Specialist
Sam's Club
Rome, GA
07.2023 - 03.2024
- Provided high volume customer service. Managed transactions, returns and membership inquiries within a fast paced retail environment.
- Managed customer contact through both telephone and in person communication. Maintained a professional demeanor during all communication with customers.
- Responsible for responding to customer issues in an efficient manner. Demonstrated strong problem solving and conflict resolution skills.
- Was responsible for promoting memberships and other services offered by the store. Contributed to achieving sales goals. Developed long lasting positive relationships with the stores customers.
- Maintained a clean and well-organized workspace. Was able to effectively manage my time and multiple responsibilities simultaneously.
Education
Business Administration
Georgia Highlands College
Rome, GA04-2028
Certificate - Medical Administrative Assistant
Penn Foster
Online 06-2026
Skills
- Data entry
- Sales/ Customer service
- Phone Communication
- Scheduling & Organization
- Multitasking
- Problem Solving
- Time management
Timeline
Housekeeping Attendant
Sizemoreinc
12.2025 - Current
Operations Associate
Randstad
01.2025 - 10.2025
Customer Service Associate
Ross Dress for Less
04.2024 - 07.2024
Member Service Specialist
Sam's Club
07.2023 - 03.2024
Business Administration
Georgia Highlands College
Certificate - Medical Administrative Assistant
Penn Foster