Emily Boyd
Atlanta
Summary
Outgoing Front End Associate with many years of experience providing excellent service in retail environments. Skilled in handling cash transactions, managing customer inquiries, and maintaining an organized and efficient checkout area.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front End Associate
Walmart
Atlanta
11.2023 - Current
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Maintained clean and clutter-free front-end area.
- Processed and completed cash or credit transactions accurately.
Front Desk Receptionist
Mount Vernon Towers Condo Association
Sandy Springs
08.2017 - 01.2020
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Scheduled and confirmed appointments for clients and staff.
- Assisted with scheduling appointments for clients and visitors.
Front Desk Concierge
Hammond Glen Senior Community
Sandy Springs
06.2015 - 08.2017
- Responded promptly to emergency situations in order to maintain a safe environment for guests.
- Coordinated reservations for transportation services such as taxis, limousines and shuttles.
- Processed payments using point-of-sale systems, including cash handling and credit card processing.
Education
Bachelor - Journalism
Georgia State University
Atlanta, GA05-2017
Skills
- Cash handling
- Transaction processing
- Customer service
- Security awareness
- Communication skills
- Conflict resolution
- Problem solving
- Attention to detail
- Team collaboration
- Store maintenance
- Building customer loyalty
- Organizational skills
- Professionalism
References
References available upon request.
Timeline
Front End Associate
Walmart
11.2023 - Current
Front Desk Receptionist
Mount Vernon Towers Condo Association
08.2017 - 01.2020
Front Desk Concierge
Hammond Glen Senior Community
06.2015 - 08.2017
Bachelor - Journalism
Georgia State University