Emily Brann
Auburn
Summary
I am seeking a position in which I am able to apply my variety of skills and thirteen years of hospitality experience to the fullest extent. I am a bright and ambitious person who enjoys helping others and takes passion in any job I am doing. I enjoy using my capabilities to ensure guests' satisfaction for their dining experience, and I strive to go above and beyond in my position. I prefer to work in a fast paced, motivating business where I can use my abilities and skills, while also gaining knowledge and additional experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
The Ridge Wallet
Cumming
04.2025 - Current
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Stocked service areas with supplies during slow periods.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Greeted customers, answered questions and recommended specials to increase profits.
- Informed customers of daily specials and signature menu items.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Handled money transactions accurately while following company procedures for handling cash payments.
Beverage Cart Attendant/Server
Crescent Oaks Country Club
Trinity
02.2022 - 03.2024
- Managed beverage cart inventory, ensuring all items were fully stocked and neatly organized.
- Filled and served various beverages for customers.
- Verified that all areas of the beverage cart were properly sanitized before opening for business each day.
- Followed safety protocols when operating the beverage cart to prevent accidents or injuries.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Stocked displays with new and transferred merchandise.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Coordinated with the kitchen and bar staff to ensure timely preparation of orders.
- Cleaned and maintained the beverage cart on a daily basis.
- Provided excellent customer service, resolving any complaints or issues promptly.
- Greeted guests with friendliness and professionalism.
Server
Brixx 33
Trinity
01.2021 - 11.2023
- Wine servicing to guests
- High volume with fine dining experience
- Served food and beverages to patrons and immediately remedied issues with orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Assisted in training new servers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Stayed informed about daily specials, new menu items, promotions.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Followed health safety guidelines when preparing and serving food products.
Beverage Cart Attendant/Server/Bartender
Fox Hollow Country Club
Trinity
01.2020 - 03.2022
- Stocked shelves with a variety of beverages including beer, wine, cocktails, juices, soda, and water.
- Tracked deliveries of products and replenished storage area to keep inventory well-stocked.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Provided excellent customer service, resolving any complaints or issues promptly.
- Assisted customers with beverage selection and order fulfillment.
- Processed transactions using a mobile POS system, maintaining accurate financial records.
- Cleaned and maintained the beverage cart on a daily basis.
- Completes daily side work assigned by manager.
- Assisted in training new staff, sharing best practices for beverage service and customer interaction.
- Maintained cleanliness and sanitation of the beverage cart, adhering to health and safety standards.
- Managed cash and credit card payments, ensuring all transactions were completed accurately.
- Followed safety protocols when operating the beverage cart to prevent accidents or injuries.
- Managed beverage cart inventory, ensuring all items were fully stocked and neatly organized.
- Effectively multitasked within fast-paced environment.
- Adhered to all local liquor laws pertaining to serving alcohol responsibly and safely.
- Developed strong relationships with regular customers, enhancing their overall experience.
Education
Associate of Science - Crime Scene Technology
Saint Petersburg College
Saint Petersburg, Florida12-2024
Skills
- Excellent customer service
- Attention to detail
- Time management
- Spirits restocking
- Cleaning and sanitizing
- Bussing Techniques
- ServSafe certified
- Liquor licensed to serve alcohol
- Cash register operation
- Food safety regulations
- Table setting arrangement
- Organizational skills
- Employee training
- Multitasking capabilities
- Mobile POS systems
Accomplishments
- Graduadted Magna Cum Laude
- Honors courses throughout high school and college
- Promoted to lead server and employee trainer
Certification
- ServSafe Certification
Timeline
Server
The Ridge Wallet
04.2025 - Current
Beverage Cart Attendant/Server
Crescent Oaks Country Club
02.2022 - 03.2024
Server
Brixx 33
01.2021 - 11.2023
Beverage Cart Attendant/Server/Bartender
Fox Hollow Country Club
01.2020 - 03.2022
Associate of Science - Crime Scene Technology
Saint Petersburg College
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