Emily Davis

• My responsibility has a hospitality worker is ensuring cleanliness, sanitized, hygiene of rooms, restrooms, and outdoor spaces.

Beyond the cleanliness of rooms and restrooms I maintain laundry, lost and found items, and making sure it’s up to safety standards.

• Provided excellent customer service to guests at Vahalla Resort & Hotel.
• Maintained inventory levels for supplies and amenities as needed.
• Resolved customer complaints professionally while maintaining a friendly attitude towards patrons.

• Maintained cleanliness of dishes, utensils, and kitchen equipment.
• Operated industrial dishwashing machines efficiently and safely.
• Sorted and organized dirty dishes for optimal washing flow.
• Adhered to food safety standards during cleaning processes.
• Assisted kitchen staff by promptly providing clean dishes and utensils.

• Prepared a variety of desserts and treats for customers each day.
• Maintained cleanliness and organization of workstations and dining areas.
• Assisted customers with menu selections and provided friendly service.
• Collaborated with team members to fulfill large orders accurately and timely.
• Implemented food safety practices to maintain high hygiene standards.
• Engaged in training new staff on operational procedures and customer service skills.
• Followed food safety regulations pertaining to sanitation, food handling and storage.
• Operated cash register to process cash, check, and credit card transactions.
• Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
• Assisted customers with purchases and product inquiries.
• Replenished merchandise on shelves as needed.
• Handled customer complaints with patience and professionalism.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.