Emily DeLoach

Atlanta

Summary

Dynamic, detail-oriented professional with over three years of experience providing executive support, overseeing confidential documentation, coordinating schedules, and delivering exceptional client service across the legal, healthcare, and nonprofit sectors. Focused on supporting team success and achieving positive results.

Overview

years of professional experience

Work History

Behavior Analyst

Applied Behavioral Consulting

Marietta

04.2023 - 06.2025

Achieved a 100% documentation compliance rate, measured by internal audits, by mentoring new staff on record-keeping standards, and streamlining reporting workflows.
Supported scheduling, outreach, and caregiver communication with professionalism and cultural sensitivity.
Maintained high client retention by building consistent, trust-based communication with families, and clinical supervisors.
Collaborated with interdisciplinary teams and families to support treatment planning, service delivery, and discharge coordination within regulated care environments.
Assisted with the planning and coordination of caregiver workshops, training events, and client transition sessions.

Non-Profit Intern

Potential Realized

Buford

08.2022 - 04.2023

Achieved a 20% increase in referral traffic, measured by tracking form submissions and program sign-ups, by designing and executing targeted social media campaigns.
Engaged donors and community partners through email and in-person outreach to secure funding for underserved client programs.
Conducted intake interviews and needs assessments for clients.
Supported case documentation, including service tracking and feedback analysis, contributes to data-informed improvements in programming.
Developed transferable skills in service coordination, interagency communication, client advocacy, and collaborative planning.

Legal Administrative Assistant

Bexley & DeLoach

Lawrenceville

03.2020 - 03.2023

Provided direct administrative support to firm partners and attorneys, including confidential document preparation, calendar coordination, and legal communications.
Achieved zero missed court filing deadlines across 50+ cases, measured by court acceptance logs, by managing a structured scheduling and document-tracking system.
Coordinated attorney travel logistics and prepared expense documentation using QuickBooks.
Scheduled client meetings with attorneys, and coordinated legal service timelines, ensuring consistent follow-up and communication.
Served as the first point of contact for clients, handling time-sensitive communications with professionalism and empathy.
Maintained detailed, confidential records, and supported attorneys in case preparation and client coordination.
Assisted in managing service agreements with office vendors and external legal partners.

Education

Bachelor of Science - Social Work

Georgia State University

Atlanta, GA

05-2023

Skills

Administrative support
Calendar and travel coordination
Confidential documentation
Advanced Microsoft Office Suite
Documentation compliance

Time management
Relationship management
Strong communication
Appointment setting and outreach
Conflict resolution

Accomplishments

Summa Cum Laude
Top 5% of graduating class

Timeline