Emily Pantoja Diaz
Austell
Summary
Highly-motivated employee with desire to take on new challenges. Bilingual with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Xpresspacking
Carlos
Atlanta
02.2026 - 06.2026
- Constructed boxes and lined them with bags to prepare for shipment.
- Checked bag seals and discarded any that were not secure to ensure quality.
- We had to make at least 4-5 boxes per minute.
- Once we put the bags in the boxes we folded them back up and put them into big boxes to put them into the semi trucks.
- Unpacked bags from shipment boxes out of bags unpacked them from the big shipment boxes.
- Kept workspace clean and organized a clean and organized space making sure to always throw away any trash.
Line production
Jaycee herb traders
Atlanta
12.2025 - 05.2026
- Take smaller boxes inside large shipment boxes out and bring them out to where we sort the vegetables.
- Removed smaller boxes from large shipment boxes for vegetable sorting.
- Sorted herbs and vegetables into neat piles for better presentation.
- Packed the vegetables into a bag then into a box. Making sure there is the correct amount of bags inside as well as weighing each pile.
Cook Cashier
La Casita
Marietta
04.2025 - 01.2026
- Coordinated with my co-workers to ensure efficient & timely delivery of meals to customers.
- Ensured a hygienic workspace to promote health and safety for staff and customers.
- Prepared meals according to recipes and menu.
- Resolved customer complaints about food quality and service.
- Checked authenticity of all receipts to ensure accuracy in billing processes. bills in all transactions.
- Verified authenticity of all
Cashier
5 Star Beauty
Mableton
01.2024 - 05.2024
- Performed cash register transactions accurately and efficiently.
- Recommended tailored services or products to enhance customer satisfaction and meet specific needs.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone with inquiries about store operations, product information, and order placement to ensure a seamless shopping experience.
- Resolved customer complaints effectively, adhering to company policy to maintain customer trust and loyalty.
Cashier
Citgo Gas Station
Mableton
10.2023 - 01.2024
- Greeted customers and delivered exceptional service to enhance shopping experience.
- Worked flexible hours and covered extra shifts to meet business needs and ensure smooth operations.
- Documented customer transactions to ensure accurate sales records; maintained orderly appearance of checkout area; restocked supplies as needed.
- Verified age of customers purchasing alcohol or tobacco products with valid ID.
- Exhibited flexibility by willingly taking on additional shifts to support team by working a very scheduled extra shifts to support business demands.
- Organized transaction records to support efficient sales tracking and reporting. of purchases and maintained an orderly appearance of the checkout area.
- Followed company security procedures for handling large sums of money.
- Ensured that all safety regulations were followed while handling hazardous materials.
Education
High School Diploma -
Cobb Online Learning Academy
Marietta, GASkills
- Inventory management
- Process improvement
- Quality assurance
- Customer service
- Problem solver
- Team collaboration
- Effective communication
- Bilingual
Timeline
Xpresspacking
Carlos
02.2026 - 06.2026
Line production
Jaycee herb traders
12.2025 - 05.2026
Cook Cashier
La Casita
04.2025 - 01.2026
Cashier
5 Star Beauty
01.2024 - 05.2024
Cashier
Citgo Gas Station
10.2023 - 01.2024
High School Diploma -
Cobb Online Learning Academy